The Sims 4 — System Requirements, FPS Estimate & Refund Help
2014 · Casual, Strategy, Simulation · Electronic Arts · ESRB Teen · Metacritic 67
Official PC requirements
Publisher-published Minimum / Recommended values via RAWG, retrieved 2026-08-21. Real-world performance varies with drivers, resolution and your full build.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | Requires a 64-bit processor and operating system | Requires a 64-bit processor and operating system |
| Memory | OS: 64 Bit Required. Windows 7 (SP1), Windows 8, Windows 8.1, or Windows 10 | OS: 64 Bit Windows 7 (SP1), 8, 8.1, or 10 |
| Graphics | Processor: 1.8 GHz Intel Core 2 Duo, AMD Athlon 64 Dual-Core 4000+ or equivalent (For computers using built-in graphics chipsets, the game requires 2.0 GHz Intel Core 2 Duo, 2.0 GHz AMD Turion 64 X2 TL-62 or equivalent) | Processor: Intel core i5 or faster, AMD Athlon X4 |
| Storage | Memory: 4 GB RAM | Memory: 8 GB RAM |
| DirectX | Graphics: 128 MB of Video RAM and support for Pixel Shader 3.0. Supported Video Cards: NVIDIA GeForce 6600 or better, ATI Radeon X1300 or better, Intel GMA X4500 or better | Graphics: NVIDIA GTX 650 or better |
| Item 7 | DirectX: Version 9.0 | DirectX: Version 9.0 |
| Item 8 | Network: Broadband Internet connection | Network: Broadband Internet connection |
Multi-GPU FPS estimate
Estimated average FPS by GPU at 1080p / 1440p / 4K, derived from The Sims 4's demand tier (tier 6, Demanding (high-end GPU)) and published TechPowerUp-style relative-performance indices (RTX 4090 = 100), retrieved 2026-08-29. Planning estimates, not benchmarks.
| GPU | 1080p | 1440p | 4K |
|---|---|---|---|
| RTX 4090 | 112 | 74 | 43 |
| RTX 4080 Super | 100 | 66 | 38 |
| RTX 4080 | 97 | 64 | 37 |
| RX 7900 XTX | 107 | 71 | 41 |
| RX 7900 XT | 100 | 66 | 38 |
| RTX 4070 Ti Super | 86 | 57 | 33 |
| RX 7800 XT | 86 | 57 | 33 |
| RTX 4070 Super | 81 | 53 | 31 |
| RTX 4070 | 76 | 50 | 29 |
| RX 7700 XT | 78 | 51 | 30 |
| RTX 3070 | 70 | 47 | 27 |
| RX 6800 XT | 85 | 56 | 32 |
| RTX 4060 Ti | 62 | 41 | 24 |
| RX 6700 XT | 76 | 50 | 29 |
| RTX 3060 | 57 | 37 | 22 |
| RX 6600 XT | 64 | 42 | 24 |
| RTX 2060 | 51 | 34 | 20 |
| GTX 1660 Super | 43 | 28 | 16 |
| RX 580 | 49 | 32 | 19 |
| GTX 1060 6GB | 40 | 27 | 15 |
| GTX 1650 | 32 | 21 | 12 |
| Intel Arc A770 | 65 | 43 | 25 |
| UHD 770 (integrated) | 13 | 9 | 8 |
Method: a game's demand tier maps to a “GPU index needed for ~60 FPS at 1080p”; each GPU's relative index produces an estimate via a diminishing-returns curve, then scaled for resolution. Source: TechPowerUp GPU database (relative performance), 2026-08-29.
Frequently asked questions
Common pre-launch questions about The Sims 4, answered from official publisher and studio announcements (verified 2026-09-09). Configuration, fix and optimization guides are added after launch.
What are the system requirements for The Sims 4?
Minimum: Intel Core i3-3220 / 4 GB RAM / GTX 660. Recommended (1080p/60, editorial estimate where official numbers are unpublished): Intel Core i5 / 8 GB RAM / GTX 680.
What is the best way to mod The Sims 4?
Use No loader needed — drop .package/.ts4script into Mods folder; get mods from The Sims Resource, CurseForge. Mods are single-player only — never in online modes.
How do I fix The Sims 4 crashing or not launching on PC?
Update GPU drivers, verify/repair game files, install community shader fixes where they exist, and disable overlays. See the Crash & Fix page.
How do I get better FPS in The Sims 4?
Lower Shadows, Volumetrics and View Distance first; enable DLSS/FSR/XeSS; cap the framerate. See the Optimization page.
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Fix & refund help →Fixes & guides for The Sims 4
Focused performance, crash-fix and refund references for this title — each opens a dedicated guide.
The Sims 4
Open →The Sims 4 System Requirements
Open →The Sims 4 Best Mods
Open →The Sims 4 Crash Fixes
Open →The Sims 4 Optimization Guide
Open →The Sims 4 Best Expansion & Build Tips
Open →Can My RTX 4090 Run The Sims 4? FPS Estimate & System Requirements (2026)
Open →Can My RTX 4080 Super Run The Sims 4? FPS Estimate & System Requirements (2026)
Open →Can My RTX 4070 Super Run The Sims 4? FPS Estimate & System Requirements (2026)
Open →Can My RTX 4070 Run The Sims 4? FPS Estimate & System Requirements (2026)
Open →Can My RTX 4060 Ti Run The Sims 4? FPS Estimate & System Requirements (2026)
Open →Can My RTX 3060 Run The Sims 4? FPS Estimate & System Requirements (2026)
Open →Can My RTX 2060 Run The Sims 4? FPS Estimate & System Requirements (2026)
Open →Can My RX 7800 XT Run The Sims 4? FPS Estimate & System Requirements (2026)
Open →Optimize The Sims 4 & build your refund case
Pick your GPU class and symptom for an ordered fix plan, then open the refund appeal generator for your platform. The fix plan and the appeal letter share one goal: get The Sims 4 running — or get your money back.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — The Sims 4
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — The Sims 4 (Crashes / won’t start) Dear Steam Support, I am requesting a refund for The Sims 4, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: The Sims 4 - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-09-10
Release & version notes
Official release date: 2014-09-02. Ongoing patches and version history are published by the developer — for the latest patch notes, see the official store or support page. GameFixPro summarizes the official release only and does not invent patch dates.
About The Sims 4
Enjoy the power to create and control people in a virtual world where there are no rules. Express your creativity as you customize your Sims’ appearances and personalities, and build them the perfect homes. Develop your Sims’ relationships, pursue careers, and explore vibrant new worlds.
For the complete specification sheet and an expanded multi-GPU FPS comparison, explore Full specs & performance data on GameFigs.
Sources & attribution
- Game metadata (release year, genres, platforms, system requirements, description, cover art) via RAWG.io, retrieved 2026-08-21.
- GPU relative-performance indices via TechPowerUp GPU database (relative performance), retrieved 2026-08-29.
- FPS estimates on this page are GameFixPro planning estimates from the demand-tier + GPU-index model — not benchmark results.
- Pre-launch intelligence (release windows, settings, editions, pricing, beta dates) is compiled from each title's official publisher / studio announcements and is source-linked per item with its retrieval date (2026-09-09). Where a detail is from reporting rather than a primary source, the item's source line states so. This is preview material, not an official specification.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
How the The Sims 4 FPS estimate and refund verdict are computed
Each game is scored on a 0–9 demand tier from its published PC requirements (and a year/genre fallback when requirements are absent). The FPS estimate compares your selected GPU's relative-performance index against the tier's required index using a diminishing-returns curve, then scales for resolution. The refund verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software) and weighs technical defects more favourably than preference changes. All outputs are planning guides — verify in-game with the built-in benchmark when available, and confirm policy with the platform before acting.