Goat Simulator — Fix & Refund Help
2014 · Casual, Indie, Action, Simulation · Double Eleven · Metacritic 62
Fix Goat Simulator or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Goat Simulator
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Goat Simulator (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Goat Simulator, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Goat Simulator - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | OS: Windows Vista | OS: Windows 7 or 8 |
| Memory | Processor: 2.0 GHz Dual Core Processor | Processor: 2.0 GHz Quad Core Processor |
| Graphics | Memory: 2 GB RAM | Memory: 4 GB RAM |
| Storage | Graphics: Shader Model 3.0, 256 MB VRAM | Graphics: Shader Model 3.0, 512 MB VRAM |
| DirectX | DirectX: Version 9.0c | DirectX: Version 9.0c |
| Item 7 | Storage: 2 GB available space | Storage: 2 GB available space |
| Item 8 | Sound Card: DirectX 9.0c-compatible, 16-bit | Sound Card: DirectX 9.0c-compatible, 16-bit |
About Goat Simulator
Goat Simulator is a game that mainly can be described as a crazy one. It does not have a specific story, and there is no central villain. It is illogical, besides there are lots of bugs. But playing in it, you catch unbridled pleasure, looking at how the goat is trying to destroy everything around, using a great variety of funny and unforgettable tricks, what makes the game curious, but very rich. You play as a goat, whose purpose is to cause the highest damage to the world. Destroy the gas station, the car, the cottage in the vastness of the whole of the suburban district, but do it with style and taste, for example, do a backflip, and at the same time, chuck the basket so it will fly out of the window. Thus, after every perfect and crazy action, you will be rewarded with some points and bonuses! Also, you could use the Steam Workshop and create your goats, levels, missions, and more!
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.