Elden Ring: Shadow of the Erdtree — System Requirements, FPS Estimate & Refund Help
2024 · Action, RPG · FromSoftware · ESRB Mature 17+ · Metacritic 95
Elden Ring: Shadow of the Erdtree Platform Refund Rules & Dispute Standards
Before requesting a refund for Elden Ring: Shadow of the Erdtree, verify your purchase window, recorded playtime, and documented technical defects. Major digital stores enforce strict algorithmic limits, but statutory consumer rights and persistent crashes provide valid grounds for manual review.
Automatic refunds within 14 days and under 2 hours playtime. For unplayable performance or shader compile crash loops past 2 hours, submit a manual ticket via "I have a question about this purchase".
14 days from purchase provided downloading/streaming has not started. *Exception: If Elden Ring: Shadow of the Erdtree suffers from acknowledged game-breaking bugs, contact PlayStation Support citing faulty digital content.
Requests submitted within 14 days with minimal playtime are generally approved. Must request via account.microsoft.com order history rather than the console dashboard.
Mirrors Steam standard: self-service refund eligible within 14 days and under 2 hours of runtime. Virtual currency or consumables are non-refundable.
If you are requesting a refund due to crashing, DX12 errors, or stuttering: export your dxdiag.txt report and screenshot error dialogs before uninstalling. Proving that your PC meets the publisher's published minimum specs while the software fails to boot significantly increases approval rates during manual dispute appeals.
Official PC requirements
Publisher-published Minimum / Recommended values via RAWG, retrieved 2026-08-21. Real-world performance varies with drivers, resolution and your full build.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | OS: Windows 10 64-bit | OS: Windows 10/11 64-bit |
| Processor | Processor: Intel Core i5-8400 / AMD Ryzen 3 3300X | Processor: Intel Core i7-8700K / AMD Ryzen 5 3600X |
| Memory | Memory: 12 GB RAM | Memory: 16 GB RAM |
| Graphics | Graphics: NVIDIA GeForce GTX 1060 3GB / AMD Radeon RX 580 4GB | Graphics: NVIDIA GeForce GTX 1070 8GB / AMD Radeon RX Vega 56 8GB |
| Storage | DirectX: Version 12 (Feature Level 12_0) | DirectX: Version 12 |
| DirectX | Storage: 60 GB available space | Storage: 60 GB SSD space |
Multi-GPU FPS estimate
Estimated average FPS by GPU at 1080p / 1440p / 4K, derived from Elden Ring: Shadow of the Erdtree's demand tier (tier 6, Demanding (high-end GPU)) and published TechPowerUp-style relative-performance indices (RTX 4090 = 100), retrieved 2026-08-29. Planning estimates, not benchmarks.
| GPU | 1080p | 1440p | 4K |
|---|---|---|---|
| RTX 4090 | 112 | 74 | 43 |
| RTX 4080 Super | 100 | 66 | 38 |
| RTX 4080 | 97 | 64 | 37 |
| RX 7900 XTX | 107 | 71 | 41 |
| RX 7900 XT | 100 | 66 | 38 |
| RTX 4070 Ti Super | 86 | 57 | 33 |
| RX 7800 XT | 86 | 57 | 33 |
| RTX 4070 Super | 81 | 53 | 31 |
| RTX 4070 | 76 | 50 | 29 |
| RX 7700 XT | 78 | 51 | 30 |
| RTX 3070 | 70 | 47 | 27 |
| RX 6800 XT | 85 | 56 | 32 |
| RTX 4060 Ti | 62 | 41 | 24 |
| RX 6700 XT | 76 | 50 | 29 |
| RTX 3060 | 57 | 37 | 22 |
| RX 6600 XT | 64 | 42 | 24 |
| RTX 2060 | 51 | 34 | 20 |
| GTX 1660 Super | 43 | 28 | 16 |
| RX 580 | 49 | 32 | 19 |
| GTX 1060 6GB | 40 | 27 | 15 |
| GTX 1650 | 32 | 21 | 12 |
| Intel Arc A770 | 65 | 43 | 25 |
| UHD 770 (integrated) | 13 | 9 | 8 |
Method: a game's demand tier maps to a “GPU index needed for ~60 FPS at 1080p”; each GPU's relative index produces an estimate via a diminishing-returns curve, then scaled for resolution. Source: TechPowerUp GPU database (relative performance), 2026-08-29.
Frequently asked questions
Common pre-launch questions about Elden Ring: Shadow of the Erdtree, answered from official publisher and studio announcements (verified 2026-09-09). Configuration, fix and optimization guides are added after launch.
What are the system requirements for Elden Ring?
Minimum: Intel Core i5-8400 / 12 GB RAM / GTX 1060 3 GB. Recommended (1080p/60, editorial estimate where official numbers are unpublished): Intel Core i7-8700 / 16 GB RAM / GTX 1070 / RX Vega 56.
What is the best way to mod Elden Ring?
Use Mod Engine 2 + smooth Co-op (offline/single-player); get mods from Nexus Mods. Mods are single-player only — never in online modes.
How do I fix Elden Ring crashing or not launching on PC?
Update GPU drivers, verify/repair game files, install community shader fixes where they exist, and disable overlays. See the Crash & Fix page.
How do I get better FPS in Elden Ring?
Lower Shadows, Volumetrics and View Distance first; enable DLSS/FSR/XeSS; cap the framerate. See the Optimization page.
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Fix & refund help →Fixes & guides for Elden Ring: Shadow of the Erdtree
Focused performance, crash-fix and refund references for this title — each opens a dedicated guide.
Elden Ring
Open →Elden Ring System Requirements
Open →Elden Ring Best Mods
Open →Elden Ring Crash Fixes
Open →Elden Ring Optimization Guide
Open →Elden Ring Best Early Builds
Open →Elden Ring Nightreign
Open →Elden Ring Nightreign System Requirements
Open →Elden Ring Nightreign Mods & Customization
Open →Elden Ring Nightreign Crash Fixes
Open →Elden Ring Nightreign Optimization Guide
Open →Elden Ring Nightreign Nightlord & Team Tips
Open →Can My RTX 4090 Run Elden Ring? FPS Estimate & System Requirements (2026)
Open →Can My RTX 4080 Super Run Elden Ring? FPS Estimate & System Requirements (2026)
Open →Optimize Elden Ring: Shadow of the Erdtree & build your refund case
Pick your GPU class and symptom for an ordered fix plan, then open the refund appeal generator for your platform. The fix plan and the appeal letter share one goal: get Elden Ring: Shadow of the Erdtree running — or get your money back.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Elden Ring: Shadow of the Erdtree
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Elden Ring: Shadow of the Erdtree (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Elden Ring: Shadow of the Erdtree, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Elden Ring: Shadow of the Erdtree - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-10-20
Release & version notes
Official release date: 2024-06-21. Ongoing patches and version history are published by the developer — for the latest patch notes, see the official store or support page. GameFixPro summarizes the official release only and does not invent patch dates.
About Elden Ring: Shadow of the Erdtree
THE NEW FANTASY ACTION RPG. Rise, Tarnished, and be guided by grace to brandish the power of the Elden Ring and become an Elden Lord in the Lands Between. The Shadow of the Erdtree expansion adds the Land of Shadow, filled with perilous dungeons and formidable adversaries.
Elden Ring: Shadow of the Erdtree Refund, Fix & Hardware Next Steps
Official dispute workflows, hardware requirements, and sister-site performance tools
Check if your GPU and CPU clear publisher requirements on GameRulePro.
Multi-GPU benchmarks (RTX 4060, 3060, GTX 1650) and graphics settings optimizer on GameFigs.
Detect CPU-GPU bottlenecks and calculate real load wattage for your build on TweakGearPro.
Check if your playtime and purchase date meet platform refund thresholds.
Model the risk and policy consequences of banking disputes against platform terms.
Sources & attribution
- Game metadata (release year, genres, platforms, system requirements, description, cover art) via RAWG.io, retrieved 2026-08-21.
- GPU relative-performance indices via TechPowerUp GPU database (relative performance), retrieved 2026-08-29.
- FPS estimates on this page are GameFixPro planning estimates from the demand-tier + GPU-index model — not benchmark results.
- Pre-launch intelligence (release windows, settings, editions, pricing, beta dates) is compiled from each title's official publisher / studio announcements and is source-linked per item with its retrieval date (2026-09-09). Where a detail is from reporting rather than a primary source, the item's source line states so. This is preview material, not an official specification.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
How the Elden Ring: Shadow of the Erdtree FPS estimate and refund verdict are computed
Each game is scored on a 0–9 demand tier from its published PC requirements (and a year/genre fallback when requirements are absent). The FPS estimate compares your selected GPU's relative-performance index against the tier's required index using a diminishing-returns curve, then scales for resolution. The refund verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software) and weighs technical defects more favourably than preference changes. All outputs are planning guides — verify in-game with the built-in benchmark when available, and confirm policy with the platform before acting.