Fall Guys: Ultimate Knockout — Fix & Refund Help
2020 · Action, Casual, Sports, Indie, Massively Multiplayer · Mediatonic · ESRB Everyone · Metacritic 80
Fix Fall Guys: Ultimate Knockout or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Fall Guys: Ultimate Knockout
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Fall Guys: Ultimate Knockout (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Fall Guys: Ultimate Knockout, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Fall Guys: Ultimate Knockout - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
About Fall Guys: Ultimate Knockout
Fall Guys: Ultimate Knockout flings hordes of contestants together online in a mad dash through round after round of escalating chaos until one victor remains! Battle bizarre obstacles, shove through unruly competitors, and overcome the unbending laws of physics to avoid both humiliation and elimination. Leave your dignity at the door and prepare for hilarious failure in your quest for the crown! Massive Online Pandemonium: Dive into a series of ridiculous challenges and wild obstacle courses with 100 competitors online, all with the hopes of making the cut and advancing to the next round of mayhem. Competitive & Cooperative: Shift between brutally competitive free-for-alls and cooperative challenges where only the winning team advance to the next round! Comically Physical: Watch in delight as your fellow competitors bend, bounce, and bash their way to hilarious, physics-based failure! Delightfully Customizable: Fail in style with everything from fashionable pineapple couture to the latest in bunny hats available to customize your look in Fall Guys.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.