ARK: Survival Of The Fittest — Fix & Refund Help
2016 · Action, RPG, Strategy, Indie, Massively Multiplayer · Instinct Games · ESRB Teen
Fix ARK: Survival Of The Fittest or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — ARK: Survival Of The Fittest
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — ARK: Survival Of The Fittest (Crashes / won’t start) Dear Steam Support, I am requesting a refund for ARK: Survival Of The Fittest, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: ARK: Survival Of The Fittest - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | — |
| Processor | OS: 64-Bit Windows 7 Service Pack 1, or Windows 8/10 | — |
| Memory | Processor: 2 GHz Dual-Core 64-bit CPU | — |
| Graphics | Memory: 4000 MB RAM | — |
| Storage | Graphics: GTX 500 or Above DirectX10 Compatible GPU with 2 GB or More Video RAM | — |
| DirectX | DirectX: Version 10 | — |
| Item 7 | Storage: 37000 MB available space | — |
About ARK: Survival Of The Fittest
Welcome to ARK: Survival of the Fittest, the first ever M.O.S.A. - a Multiplayer Online Survival Arena - that Studio Wildcard designed for the burgeoning wild west of eSports. A spin-off from the most popular open-world Early Access game on Steam ARK: Survival Evolved, ARK: Survival of the Fittest (SotF) pits up to 72 combatants in an action-packed struggle for survival where players are ultimately pushed into an epic final showdown where only one “Tribe” will make it out alive.
Survivors can form one- to six-person Tribes with the options to choose Unofficial and Official (Ranked) servers, and a variety of game-lengths and sizes in which to play. Players will start in the base forest environment introduced in the original ARK: Survival Evolved, with new environments and creatures introduced as the game evolves. Dedicated eSport ranking, matchmaking, reward, and tournament features make ARK: SotF readily accessible to all players.
Fix help for similar games
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2013 · Indie, Massively Multiplayer
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.