Don't Starve — Fix & Refund Help
2013 · Indie · Klei Entertainment · ESRB Teen · Metacritic 79
Fix Don't Starve or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Don't Starve
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Don't Starve (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Don't Starve, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Don't Starve - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum:OS:Windows XP/Vista/Windows 7/Windows 8 Processor:1.7+ GHz or better Memory:1+ gigs of RAM GB RAM Graphics:Radeon HD5450 or better; 256 MB or higher DirectX®:9.0c Hard Drive:500 MB HD space Sound:100% DirectX9.0c compatible sound card and drivers | — |
| Processor | — | — |
| Memory | — | — |
| Graphics | — | — |
About Don't Starve
Don’t Starve is an adventure survival game set in a procedurally generated open world environment and made in a specific cartoon manner. Players assume the role of the scientist Wilson lost in the dark world. The main objectives for Wilson are to stay healthy, fed and mentally stable, and to avoid attacks of supernatural enemies in order to survive as long as possible. Players control the action with the keyboard (general activities) and mouse (combat). The game features day/night time cycles, which change survival pace dramatically. Days are usually spent exploring the map, gathering resources, and crafting, while nights require maximum concentration and caution to stay aware of dangerous enemies. Enemies range from tiny frogs to carnivore birds and tentacles. To lead a successful survival players must control tree scales in the screen top, which track hunger, health and sanity respectively. Death occurs in various ways from including starving, insanity, and deadly wounds inflicted by monsters.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.