Rocket League — Fix & Refund Help
2015 · Racing, Indie, Sports · Psyonix · ESRB Everyone · Metacritic 86
Fix Rocket League or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Rocket League
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Rocket League (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Rocket League, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Rocket League - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | OS: Windows 7 or Newer | OS: Windows 7 or Newer |
| Memory | Processor: 2.4 GHz Dual core | Processor: 2.5+ GHz Quad core |
| Graphics | Memory: 2 GB RAM | Memory: 4 GB RAM |
| Storage | Graphics: NVIDIA GTX 260 or ATI 4850 | Graphics: NVIDIA GTX 660 or better, ATI 7950 or better |
| DirectX | DirectX: Version 9.0c | DirectX: Version 9.0c |
| Item 7 | Network: Broadband Internet connection | Network: Broadband Internet connection |
| Item 8 | Storage: 7 GB available space | Storage: 7 GB available space |
About Rocket League
Highly competitive soccer game with rocket-cars is the most comprehensive way to describe this game. Technically a sequel to Psyonix’ previous game - Supersonic Acrobatic Rocket-Powered Battle-Cars; Rocket League successfully became a standalone sensation, that can be enjoyed by anyone. Easy to learn, hard to master game mechanics are perfect for the tight controls. Players are invited to maneuver the different fields within several game modes, from arcade to ranked game either 1v1, or in 2v2 and 3v3 teams. Using boosters will not only speed up the car but will allow the car to propel itself into the air. Rocket League provides several levels of customization, where not only the color of your car can be adjusted, but the colors and form of the booster flame, different hats, and little flags. Or players can pick a completely different car. Collaboration with different franchises brought not only original transport but some famous cars, including Batmobile or Delorian from Back to the Future.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.