Chivalry: Medieval Warfare — Fix & Refund Help
2012 · Indie, Action · Activision · Metacritic 79
Fix Chivalry: Medieval Warfare or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Chivalry: Medieval Warfare
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Chivalry: Medieval Warfare (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Chivalry: Medieval Warfare, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Chivalry: Medieval Warfare - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | — |
| Processor | OS: Windows XP | — |
| Memory | Processor: Intel Core 2 Duo 2.4 GHz or AMD Athlon X2 2.7 GHz (a dual-core CPU is required) | — |
| Graphics | Memory: 2 GB RAM | — |
| Storage | Graphics: ATI Radeon 3870 or higher, Nvidia GeForce 8800 GT or higher. 512MB VRAM. | — |
| DirectX | DirectX®: 9.0c | — |
| Item 7 | Hard Drive: 7 GB HD space | — |
| Item 8 | Other Requirements: Broadband Internet connection | — |
About Chivalry: Medieval Warfare
Chivalry: Medieval Warfare is a fun hack-and-slash PvP game based in medieval ages. You can pick one of four classes - knight, archer, man-at-arms or a vanguard with his specific weapons and behead your opponents, stick an arrow in their chest or make a good-old rush with a battle cry and a claymore.
Also, there is a variety of game modes to choose from. In Free Fro All the player with most points wins the game when everyone battles everyone in this massacre mode. Duel makes a tournament - one vs one fights of knights where only better skill or luck will grant you victory. Team Deathmatch is a traditional mode with two teams and scores that must be reduced to zero in order to win.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.