What Remains of Edith Finch — Fix & Refund Help
2017 · Indie, Adventure · Annapurna Interactive · ESRB Teen · Metacritic 89
Fix What Remains of Edith Finch or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — What Remains of Edith Finch
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — What Remains of Edith Finch (Crashes / won’t start) Dear Steam Support, I am requesting a refund for What Remains of Edith Finch, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: What Remains of Edith Finch - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | 7 / 8 / 10Processor: Intel i3 2125 3.30 GHz or laterMemory: 2 GB RAMGraphics: GeForce GTX 750/AMD Radeon 7790 or laterStorage: 5 GB available spaceMouse, Keyboard | — |
| Processor | — | — |
| Memory | — | — |
| Graphics | — | — |
About What Remains of Edith Finch
The Finch's family, also known as "America's most unfortunate family", believes that the family is being pursued by a deadly curse. Each generation has only one child who survived to give birth to the next one.
The player begins to act as Edith Finch, who arrives in an orderly abandoned family mansion to find out what opens the key that she received from her mother along with the will. Of course, she is most interested in the question of the family curse, or more precisely, whether she will become a victim of it. In any case, all the relatives known to her, even on American soil, died an unnatural death. Exploring the house, she opens the rooms of each deceased relative. And plunges into the circumstances of premature death of everyone.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.