Overcooked — Fix & Refund Help
2016 · Casual, Indie, Arcade, Simulation · Team17 Digital · ESRB Everyone · Metacritic 81

Fix Overcooked or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Overcooked
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Overcooked (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Overcooked, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Overcooked - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | — |
| Processor | OS: Windows 7 (32-bit) | — |
| Memory | Processor: Dual Core 2.4Ghz | — |
| Graphics | Memory: 2 GB RAM | — |
| Storage | Graphics: GeForce 8800 GT / AMD HD 6850 / Intel HD Graphics 4400 or above | — |
| DirectX | DirectX: Version 11 | — |
| Item 7 | Storage: 750 MB available space | — |
| Item 8 | Sound Card: DirectX Compatible Sound Card | — |
About Overcooked
Overcooked puts the player into the shoes of two restaurant chefs at once. Each level is a kitchen, and your goal is to cook a list of meals following the onscreen recipes. The time is limited, and there are restrictions on how much money the player can spend on the ingredients. The player controls two characters that can be switched at any time or ordered to do a list of actions. The kitchens are often set in the oddball places, such as a pirate ship, two speeding trucks, a pedestrian crosswalk, or an iceberg. The level elements are dynamic and may move or change during the gameplay. Tables and ovens can slide, and the cooks can fall off the level, though they will respawn shortly. There’s a story mode in which cooking is tied to the plot. The game is set in the Onion Kingdom that was attacked by an insatiable spaghetti monster. The chefs travel back in time to refine their cooking skills and feed the monster when it appears again. Since even in the single mode the player has to control two cooks, the game predictably has a co-op multiplayer and a competitive mode in which the players try to “outcook” each other. Both modes, however, are local, and there’s no online multiplayer.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.