Little Nightmares — Fix & Refund Help
2017 · Platformer, Adventure, Action · BANDAI NAMCO Entertainment America · Metacritic 81
Fix Little Nightmares or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Little Nightmares
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Little Nightmares (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Little Nightmares, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Little Nightmares - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | OS: Windows 7, 64-bit | OS: Windows 7, 64-bit |
| Memory | Processor: Intel CPU Core i3 | Processor: Intel CPU Core i7 |
| Graphics | Memory: 4 GB RAM | Memory: 8 GB RAM |
| Storage | Graphics: Nvidia GTX 460 | Graphics: Nvidia GPU GeForce GTX 660 |
| DirectX | DirectX: Version 11 | DirectX: Version 11 |
| Item 7 | Network: Broadband Internet connection | Network: Broadband Internet connection |
| Item 8 | Storage: 10 GB available space | Storage: 10 GB available space |
About Little Nightmares
Heavily inspired by Limbo and Inside, Little Nightmares are telling a story of another lost child. Six is a starving little girl in a yellow raincoat, which is trapped in a mysterious vessel named the Maw. Players are taking control of Six’s movement, in order to help her escape the ship and dangerous inhabitants, that’s been kidnaping and preparing children to be served as a feast for the Guests. The control scheme is not including any combat moves, leaving players defenseless against any threat. Six can run, crawl, climb, push or pull, and in rare cases carry an object she can throw to stagger an enemy or solve a puzzle. The game gives players the ability to carry a lighted match at any time, inviting players to explore and search for the collectible statues. Little Nightmares have 3 DLC levels, expanding the game beyond the perspective of Six, where the Runaway Kid, a young boy, who is trying to catch up to Six and having his own adventure, going through the Maw in the extra chapters, named “The Depths”, “The Hideaway” and “The Residence.”
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.