GRID 2 — Fix & Refund Help
2013 · Racing, Arcade · Feral Interactive · ESRB Everyone 10+ · Metacritic 80
Fix GRID 2 or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — GRID 2
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — GRID 2 (Crashes / won’t start) Dear Steam Support, I am requesting a refund for GRID 2, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: GRID 2 - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum | Recommended |
| Processor | OS: Windows Vista, Windows 7, Windows 8 | OS: Windows Vista 64 Bit, Windows 7 64 Bit, Windows 8 64 bit |
| Memory | Processor: Intel Core 2 Duo @ 2.4Ghz or AMD Athlon X2 5400+ | Processor: Intel Core i7/AMD Bulldozer |
| Graphics | Memory: 2 GB RAM | Memory: 4 GB RAM |
| Storage | Hard Disk Space: 15 GB HD space | Hard Disk Space: 15 GB HD space |
| DirectX | Video Card: Intel HD Graphics 3000 / AMD HD2600 / NVIDIA Geforce 8600 | Video Card: Intel Graphics 5200 / AMD HD6000 Series / Nvidia GTX500 Series minimum 1GB RAM |
| Item 7 | DirectX®: 11 | DirectX®: 11 |
| Item 8 | Sound: Direct X compatible soundcard | Sound: Direct X compatible soundcard |
About GRID 2
GRID 2 is a racing game, the sequel to Race Driver: GRID.
In the centre of the "story" GRID 2 is a racing championship, which we gradually promote around the world. Money is not needed, the main thing is to conquer the audience. The race will be held in such places as Paris, Hong Kong, Chicago, Dubai, etc. All the tracks, drivers, teams, cars and sponsors in the game are real.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.