Hotline Miami 2: Wrong Number — Fix & Refund Help
2015 · Indie, Shooter, Arcade, Action · Devolver Digital · ESRB Mature · Metacritic 72
Fix Hotline Miami 2: Wrong Number or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Hotline Miami 2: Wrong Number
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Hotline Miami 2: Wrong Number (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Hotline Miami 2: Wrong Number, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Hotline Miami 2: Wrong Number - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | OS: Microsoft® Windows® Vista / 7 / 8 | OS: Microsoft® Windows® Vista / 7 / 8 |
| Memory | Processor: 2.4 GHz Intel Core 2 Duo or better | Processor: 2.8 GHz Intel Core 2 Duo or better |
| Graphics | Memory: 1 GB RAM | Memory: 2 GB RAM |
| Storage | Graphics: OpenGL 3.2 compatible GPU with at least 256MB of VRAM | Graphics: OpenGL 3.2 compatible GPU with at least 512MB of VRAM |
| DirectX | DirectX: Version 9.0c | DirectX: Version 9.0c |
| Item 7 | Storage: 600 MB available space | Storage: 600 MB available space |
| Item 8 | Additional Notes: PS4 or Xbox 360 Controller or Direct Input compatible controller | Additional Notes: PS4 or Xbox 360 Controller or Direct Input compatible controller |
About Hotline Miami 2: Wrong Number
Hotline Miami 2: Wrong number is a sequel to Hotline Miami.
1985. There is a Cold war between the Soviet Union and the USA, which gradually turns into a hot war. In Hawaii, there are military operations. In the centre of the event, the squad "Ghost Wolves", which includes Dan Smith named "Beard", Jacket (the main character of the first part), and two soldiers. The United States, for this moment, are losing. The squad was ordered to capture the most dangerous Soviet zone.
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Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.