Injustice: Gods Among Us Ultimate Edition — Fix & Refund Help

2013 · Arcade, Action, Fighting · NetherRealm Studios · ESRB Mature · Metacritic 80

Injustice: Gods Among Us Ultimate Edition cover art
Everything on this page is an informational consumer reference — not legal advice. AI search can summarize refund policies, but it can't draft an appeal letter for your exact purchase date, playtime and issue, or build a step-by-step fix sequence for your hardware. Generate both below — everything runs in your browser and prints.

Fix Injustice: Gods Among Us Ultimate Edition or build a refund appeal

Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.

Refund eligibility & appeal

Informational consumer reference — not legal advice.

My appeal package — Injustice: Gods Among Us Ultimate Edition

Likely eligible
Platform policySteam
Playtime1 h
Owned (days)

Refund window: under 2 hours played and within 14 days of purchase — no questions asked.

Appeal letter draft

Subject: Refund request — Injustice: Gods Among Us Ultimate Edition (Crashes / won’t start)

Dear Steam Support,

I am requesting a refund for Injustice: Gods Among Us Ultimate Edition, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me.

Purchase details:
- Game: Injustice: Gods Among Us Ultimate Edition
- Platform: Steam
- Purchase date: [date]
- Playtime: 1 hour(s)
- Issue: game crashes at launch or during play

This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution.

Thank you,
[Your name]
[Account/order number]

Evidence checklist

  • Receipt / order confirmation with date
  • Screenshot or clip of the issue (error code, crash, FPS counter)
  • System specs (CPU, GPU, RAM, OS, driver version)
  • Steps already tried (driver update, file verify, reinstall)
  • Server-status screenshot if the issue is online/matchmaking

Generated at GameFixPro · 2026-08-21

Official PC requirements

Publisher-published values via RAWG, retrieved 2026-08-21.

SpecMinimumRecommended
OSMinimum:Recommended:
ProcessorOS: 32-bit Windows 7 / Windows 8 / VistaOS: 64-bit Windows 7 / Windows 8 / Vista
MemoryProcessor: Intel® Core™ 2 Duo 2.4 GHz or AMD Athlon X2 2.8 GHzProcessor: Intel Core i5-750, 2.67 GHz or AMD Phenom II X4 965, 3.4 GHz or better
GraphicsMemory: 2 GB RAMMemory: 4 GB RAM
StorageGraphics: NVIDIA® GeForce™ 8800 GTS or AMD® Radeon™ HD 3850Graphics: NVIDIA® GeForce™ GTX 560 or AMD® Radeon™ HD 6950
DirectXDirectX: Version 10DirectX: Version 11
Item 7Network: Broadband Internet connectionNetwork: Broadband Internet connection
Item 8Storage: 21 GB available spaceStorage: 22 GB available space

About Injustice: Gods Among Us Ultimate Edition

Injustice: Gods Among Us Ultimate Edition is an extended version of fighting game Injustice: Gods Among Us based on the imaginary universe of DC Comics. The gameplay is made in a traditional fighting 2.5D manner: battles occur in a 2D perspective but all the characters and objects are 3D. All fights are held in one-on-one form, where each participant has two life scales. Game mechanics are simple: three different types of hits and a special ability are available for each character. Some on-map objects are interactive and can be also used in attack. The main action takes place in a universe, which is parallel to a DC’s one, so occasionally clashes may look unusual. According to the storyline, Superman established dictatorship on Earth, and several Justice League members started resisting him. In the game, players are able to take control of favourite DC heroes and to participate in a war between Superman’s domination and the rebellion led by Batman. The Ultimate Edition offers players 6 new characters, over 30 new skins, and 60 new S.T.A.R. Labs missions. Injustice: Gods Among Us is followed by the sequel Injustice 2.

Fix help for similar games

Sources & attribution

  • Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
  • Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
  • Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works

The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.