Trine 2: Complete Story — System Requirements, FPS Estimate & Refund Help

2013 · Platformer, Indie, Action, Puzzle · Frozenbyte · Metacritic 84

Trine 2: Complete Story cover art
Everything on this page is an informational consumer reference — not legal advice. AI search can summarize refund policies, but it can't draft an appeal letter for your exact purchase date, playtime and issue, or build a step-by-step fix sequence for your hardware. Generate both below — everything runs in your browser and prints.
Consumer Protection & Return Guide (2013)

Trine 2: Complete Story Platform Refund Rules & Dispute Standards

Verified across Steam, PSN, Xbox, Epic & Nintendo

Before requesting a refund for Trine 2: Complete Story, verify your purchase window, recorded playtime, and documented technical defects. Major digital stores enforce strict algorithmic limits, but statutory consumer rights and persistent crashes provide valid grounds for manual review.

Steam / Valve14 Days / <2 Hours

Automatic refunds within 14 days and under 2 hours playtime. For unplayable performance or shader compile crash loops past 2 hours, submit a manual ticket via "I have a question about this purchase".

PlayStation (PSN)Pre-Download Only*

14 days from purchase provided downloading/streaming has not started. *Exception: If Trine 2: Complete Story suffers from acknowledged game-breaking bugs, contact PlayStation Support citing faulty digital content.

Xbox / Microsoft14 Days / Discretionary

Requests submitted within 14 days with minimal playtime are generally approved. Must request via account.microsoft.com order history rather than the console dashboard.

Epic Games Store14 Days / <2 Hours

Mirrors Steam standard: self-service refund eligible within 14 days and under 2 hours of runtime. Virtual currency or consumables are non-refundable.

💡 Day-1 Crash & Dispute Leverage:

If you are requesting a refund due to crashing, DX12 errors, or stuttering: export your dxdiag.txt report and screenshot error dialogs before uninstalling. Proving that your PC meets the publisher's published minimum specs while the software fails to boot significantly increases approval rates during manual dispute appeals.

Official PC requirements

Publisher-published Minimum / Recommended values via RAWG, retrieved 2026-08-21. Real-world performance varies with drivers, resolution and your full build.

SpecMinimumRecommended
OSOS: Windows 8 / 7 / Vista / XP—
ProcessorProcessor: 2.0 GHz CPU (Dual Core recommended)—
MemoryMemory: 1 GB—
GraphicsHard Disk Space: 4.5 GB—
StorageVideo Card: ATi Radeon HD 2400 or NVIDIA GeForce 7600 or better (Shader Model 3.0 needs to be supported)—
DirectXDirectX®: 9.0c—
Item 7Sound: DirectX 9.0c compatible—
Item 8Additional: *Please note that Trine 2 may not run on most Intel graphics solutions used in 2004-2009. The game does run on new (2010-) Intel HD Graphics 3000 or better.—

Multi-GPU FPS estimate

Estimated average FPS by GPU at 1080p / 1440p / 4K, derived from Trine 2: Complete Story's demand tier (tier 2, Light (entry discrete GPU)) and published TechPowerUp-style relative-performance indices (RTX 4090 = 100), retrieved 2026-08-29. Planning estimates, not benchmarks.

GPU1080p1440p4K
RTX 4090392259149
RTX 4080 Super351232134
RTX 4080338223128
RX 7900 XTX375248143
RX 7900 XT351232134
RTX 4070 Ti Super300198114
RX 7800 XT300198114
RTX 4070 Super282186107
RTX 4070264175101
RX 7700 XT272179103
RTX 307024716394
RX 6800 XT296196113
RTX 4060 Ti21714383
RX 6700 XT264175101
RTX 306019913176
RX 6600 XT22514885
RTX 206018011968
GTX 1660 Super1499857
RX 58017211465
GTX 1060 6GB1419353
GTX 16501127443
Intel Arc A77022815187
UHD 770 (integrated)463017

Method: a game's demand tier maps to a “GPU index needed for ~60 FPS at 1080p”; each GPU's relative index produces an estimate via a diminishing-returns curve, then scaled for resolution. Source: TechPowerUp GPU database (relative performance), 2026-08-29.

Similar games you may tune next

Optimize Trine 2: Complete Story & build your refund case

Pick your GPU class and symptom for an ordered fix plan, then open the refund appeal generator for your platform. The fix plan and the appeal letter share one goal: get Trine 2: Complete Story running — or get your money back.

Refund eligibility & appeal

Informational consumer reference — not legal advice.

My appeal package — Trine 2: Complete Story

Likely eligible
Platform policySteam
Playtime1 h
Owned (days)—

Refund window: under 2 hours played and within 14 days of purchase — no questions asked.

Appeal letter draft

Subject: Refund request — Trine 2: Complete Story (Crashes / won’t start)

Dear Steam Support,

I am requesting a refund for Trine 2: Complete Story, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me.

Purchase details:
- Game: Trine 2: Complete Story
- Platform: Steam
- Purchase date: [date]
- Playtime: 1 hour(s)
- Issue: game crashes at launch or during play

This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution.

Thank you,
[Your name]
[Account/order number]

Evidence checklist

  • Receipt / order confirmation with date
  • Screenshot or clip of the issue (error code, crash, FPS counter)
  • System specs (CPU, GPU, RAM, OS, driver version)
  • Steps already tried (driver update, file verify, reinstall)
  • Server-status screenshot if the issue is online/matchmaking

Generated at GameFixPro · 2026-10-20

Broken port? That strengthens a refund. When a launch failure, crash loop or unplayable performance makes Trine 2: Complete Story unusable, that technical defect is exactly what tilts a refund appeal in your favor. Check your eligibility with the site's refund eligibility checker, or run the full refund tools (chargeback calculator, ban-appeal generator, minor-refund estimator). GameFixPro keeps every tool client-side and printable.

Release & version notes

Official release date: 2013-06-05. Ongoing patches and version history are published by the developer — for the latest patch notes, see the official store or support page. GameFixPro summarizes the official release only and does not invent patch dates.

SingleplayerSteam AchievementsMultiplayerFull controller supportAtmospheric

About Trine 2: Complete Story

Trine II takes a few years after the first game. Successfully saving the kingdom, Amadeus seeks the fireball spells. Yet he is summoned to save the homeland with his friends - Zoya and Pontious. Goblins have taken over the land as they are trying to find the mysterious "Witch" deep in the forest.

Although having more than one playable character, Trine successfully uses all three of them. Amadeus as the mage is able to move objects or create boxes and planks to help overcome some obstacles. Zoya is very agile so she can hook and grapple on some surfaces, or shoot different targets. Pontious is the strongest character in combat, and he can destroy walls in his path or deflect things with his shield. Having this three different characters, it is necessary to use all three of them to solve puzzles and beat the level. Not only you can play alone, but the game supports three players cooperative to make progress even more atmospheric.

Beautiful design, music and a narrator makes Trine a great story, that feels inspired by J.R.R. Tolkien himself.

Trine 2: Complete Story Refund, Fix & Hardware Next Steps

Official dispute workflows, hardware requirements, and sister-site performance tools

● Data updated 2026-09-09

Sources & attribution

  • Game metadata (release year, genres, platforms, system requirements, description, cover art) via RAWG.io, retrieved 2026-08-21.
  • GPU relative-performance indices via TechPowerUp GPU database (relative performance), retrieved 2026-08-29.
  • FPS estimates on this page are GameFixPro planning estimates from the demand-tier + GPU-index model — not benchmark results.
  • Pre-launch intelligence (release windows, settings, editions, pricing, beta dates) is compiled from each title's official publisher / studio announcements and is source-linked per item with its retrieval date (2026-09-09). Where a detail is from reporting rather than a primary source, the item's source line states so. This is preview material, not an official specification.
  • Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
How the Trine 2: Complete Story FPS estimate and refund verdict are computed

Each game is scored on a 0–9 demand tier from its published PC requirements (and a year/genre fallback when requirements are absent). The FPS estimate compares your selected GPU's relative-performance index against the tier's required index using a diminishing-returns curve, then scales for resolution. The refund verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software) and weighs technical defects more favourably than preference changes. All outputs are planning guides — verify in-game with the built-in benchmark when available, and confirm policy with the platform before acting.

Related tools from our network

A focused set of free calculators and guides across related topics — no account required.