Tom Clancy’s The Division — System Requirements, FPS Estimate & Refund Help
2016 · Shooter, Action, RPG · Ubisoft · ESRB Mature · Metacritic 80
Official PC requirements
Publisher-published Minimum / Recommended values via RAWG, retrieved 2026-08-21. Real-world performance varies with drivers, resolution and your full build.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | OS: Windows® 7, Windows 8.1, Windows 10 (64-bit versions only) | OS: Windows® 7, Windows 8.1, Windows 10 (64-bit versions only) |
| Memory | Processor: Intel Core i5-2400 | AMD FX-6100, or better | Processor: Intel Core i7-3770 | AMD FX-8350, or better |
| Graphics | Memory: 6 GB RAM | Memory: 8 GB RAM |
| Storage | Graphics: NVIDIA GeForce GTX 560 with 2 GB VRAM (current equivalent NVIDIA GeForce GTX 760) | AMD Radeon HD 7770 with 2 GB VRAM, or better - See supported List* | Graphics: NVIDIA GeForce GTX 970 | AMD Radeon R9 290, or better - See supported List* |
| DirectX | DirectX: Version 11 | DirectX: Version 11 |
| Item 7 | Network: Broadband Internet connection | Network: Broadband Internet connection |
| Item 8 | Storage: 40 GB available space | Storage: 40 GB available space |
Multi-GPU FPS estimate
Estimated average FPS by GPU at 1080p / 1440p / 4K, derived from Tom Clancy’s The Division's demand tier (tier 4, Moderate (mainstream GPU)) and published TechPowerUp-style relative-performance indices (RTX 4090 = 100), retrieved 2026-08-29. Planning estimates, not benchmarks.
| GPU | 1080p | 1440p | 4K |
|---|---|---|---|
| RTX 4090 | 202 | 133 | 77 |
| RTX 4080 Super | 181 | 119 | 69 |
| RTX 4080 | 174 | 115 | 66 |
| RX 7900 XTX | 193 | 128 | 73 |
| RX 7900 XT | 181 | 119 | 69 |
| RTX 4070 Ti Super | 154 | 102 | 59 |
| RX 7800 XT | 154 | 102 | 59 |
| RTX 4070 Super | 145 | 96 | 55 |
| RTX 4070 | 136 | 90 | 52 |
| RX 7700 XT | 140 | 92 | 53 |
| RTX 3070 | 127 | 84 | 48 |
| RX 6800 XT | 153 | 101 | 58 |
| RTX 4060 Ti | 112 | 74 | 43 |
| RX 6700 XT | 136 | 90 | 52 |
| RTX 3060 | 102 | 68 | 39 |
| RX 6600 XT | 116 | 76 | 44 |
| RTX 2060 | 93 | 61 | 35 |
| GTX 1660 Super | 77 | 51 | 29 |
| RX 580 | 89 | 59 | 34 |
| GTX 1060 6GB | 73 | 48 | 28 |
| GTX 1650 | 58 | 38 | 22 |
| Intel Arc A770 | 118 | 78 | 45 |
| UHD 770 (integrated) | 24 | 16 | 9 |
Method: a game's demand tier maps to a “GPU index needed for ~60 FPS at 1080p”; each GPU's relative index produces an estimate via a diminishing-returns curve, then scaled for resolution. Source: TechPowerUp GPU database (relative performance), 2026-08-29.
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Fix & refund help →Optimize Tom Clancy’s The Division & build your refund case
Pick your GPU class and symptom for an ordered fix plan, then open the refund appeal generator for your platform. The fix plan and the appeal letter share one goal: get Tom Clancy’s The Division running — or get your money back.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Tom Clancy’s The Division
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Tom Clancy’s The Division (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Tom Clancy’s The Division, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Tom Clancy’s The Division - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-09-10
Release & version notes
Official release date: 2016-03-07. Ongoing patches and version history are published by the developer — for the latest patch notes, see the official store or support page. GameFixPro summarizes the official release only and does not invent patch dates.
About Tom Clancy’s The Division
Tom Clancy’s The Division is an action shooter in a third-person perspective with role-playing elements. The game includes both single and multiplayer (co-op) experience. Playing for The Division agent gamers will fight against the sources of virus throughout the city to save America from the terrible cataclysm. The main action is set in New York City, so players have an opportunity to explore an open-world Manhattan infected with the dangerous pandemic. According to the storyline, the disease called “Green Poison” or “The Dollar Flu” appeared as a result of a failed experiment and spread with dollar banknotes on Black Friday 2015. Players should assume a role of The Strategic Homeland Division agent whose aim is to clear the city and to prevent further extension of the pandemic. The gameplay is about completing the missions, earning experience points (for the player progress) and currency (for upgrading the equipment level), and gradual fight against infection. Due to properly worked out high-quality textures all the objects and the city itself are meant to be willingly destructible for the improvement of gaming experience.
For the complete specification sheet and an expanded multi-GPU FPS comparison, explore Full specs & performance data on GameFigs.
Sources & attribution
- Game metadata (release year, genres, platforms, system requirements, description, cover art) via RAWG.io, retrieved 2026-08-21.
- GPU relative-performance indices via TechPowerUp GPU database (relative performance), retrieved 2026-08-29.
- FPS estimates on this page are GameFixPro planning estimates from the demand-tier + GPU-index model — not benchmark results.
- Pre-launch intelligence (release windows, settings, editions, pricing, beta dates) is compiled from each title's official publisher / studio announcements and is source-linked per item with its retrieval date (2026-09-09). Where a detail is from reporting rather than a primary source, the item's source line states so. This is preview material, not an official specification.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
How the Tom Clancy’s The Division FPS estimate and refund verdict are computed
Each game is scored on a 0–9 demand tier from its published PC requirements (and a year/genre fallback when requirements are absent). The FPS estimate compares your selected GPU's relative-performance index against the tier's required index using a diminishing-returns curve, then scales for resolution. The refund verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software) and weighs technical defects more favourably than preference changes. All outputs are planning guides — verify in-game with the built-in benchmark when available, and confirm policy with the platform before acting.