South Park: The Stick of Truth — Fix & Refund Help
2014 · Adventure, RPG · Obsidian Entertainment · ESRB Mature · Metacritic 84
Fix South Park: The Stick of Truth or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — South Park: The Stick of Truth
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — South Park: The Stick of Truth (Crashes / won’t start) Dear Steam Support, I am requesting a refund for South Park: The Stick of Truth, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: South Park: The Stick of Truth - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | OS: WindowsXP SP3, Windows Vista SP2, Windows 7 SP1, Windows 8 (both 32/64bit versions) | OS: WindowsXP SP3, Windows Vista SP2, Windows 7 SP1, Windows 8 (both 32/64bit versions) |
| Memory | Processor: Intel Pentium Dual-Core E2180 @ 2.0 GHz or AMD Athlon64 X2 3800+ @ 2.0 GHz | Processor: Intel Core2Duo E4400 @ 2.0 GHz or AMD Athlon64 X2 4400+ @ 2.3 GHz or better |
| Graphics | Memory: 2 GB GB RAM | Memory: 4 GB RAM |
| Storage | Graphics: nVidia GeForce 8800GT or AMD Radeon HD2600XT (512MB VRAM with Shader Model 4.0 or higher) | Graphics: nVidia GeForce 9800GT or AMD Radeon HD4870 (512MB VRAM with Shader Model 4.0) or better |
| DirectX | DirectX: Version 9.0c | DirectX: Version 9.0c |
| Item 7 | Storage: 6 GB available space | Storage: 6 GB available space |
| Item 8 | Sound Card: DirectX Compatible Sound Card with latest drivers | Sound Card: DirectX Compatible Sound Card with latest drivers |
About South Park: The Stick of Truth
South Park: The Stick of Truth is an action RPG based on the American animated series South Park. Players assume the role of the New Kid, who moved to eponymous fictional town in Colorado State with his parents. According to the storyline, the New Kid meets the army of humans led by Wizard King Cartman in the Kupa Keep Kingdom (Cartman’s backyard) and gets his nickname Douchebag. Cartman, as well as other characters of the original series, introduce The Stick of Truth, the key to the war between humans and elves, to the New Kid. Once The Stick is stolen by elves, the war and the whole adventure of Douchebag begins. The game is viewed from the third-person perspective. To start the campaign, players have to choose one of the character types (Fighter, Thief, Mage, and Jew), each with its own parameters and special abilities. Completing the levels and eliminating the enemies gives experience points that could be spent on learning new skills or upgrading the level. The gameplay also features fast travel ability. Remarkable characters of the original series – Cartman, Butters, Stan, and Kyle – join the protagonist during his wild adventure.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.