Kingdom Come: Deliverance — Fix & Refund Help
2018 · Adventure, Action, RPG · Deep Silver · ESRB Mature · Metacritic 71
Fix Kingdom Come: Deliverance or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Kingdom Come: Deliverance
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Kingdom Come: Deliverance (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Kingdom Come: Deliverance, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Kingdom Come: Deliverance - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | OS: OS 64-bit Windows 7 or 64-bit Windows 8 (8.1) | OS: OS 64-bit Windows 7 or 64-bit Windows 8 (8.1) |
| Memory | Processor: Intel CPU Core i5-2500K 3.3GHz, AMD CPU Phenom II X4 940 | Processor: Intel CPU Core i7 3770 3,4 GHz, AMD CPU AMD FX-8350 4 GHz |
| Graphics | Memory: 6 GB RAM | Memory: 8 GB RAM |
| Storage | Graphics: Nvidia GPU GeForce GTX 660, AMD GPU Radeon HD 7870 | Graphics: Nvidia GPU GeForce GTX 1060, AMD GPU Radeon RX 580 |
| DirectX | DirectX: Version 11 | DirectX: Version 11 |
| Item 7 | Storage: 30 GB available space | Storage: 30 GB available space |
| Item 8 | Sound Card: Integrated | Sound Card: Creative SOUND BLASTER Zx |
About Kingdom Come: Deliverance
You're Henry, the son of a blacksmith. Thrust into a raging civil war, you watch helplessly as invaders storm your village and slaughter your friends and family. Narrowly escaping the brutal attack, you grab your sword to fight back. Avenge the death of your parents and help repel the invading forces!
Fix help for similar games
Dishonored
2012 · Adventure, Action
Fix & refund help →Hades
2020 · Indie, Adventure
Fix & refund help →Monster Hunter: World
2018 · Adventure, Action
Fix & refund help →Bastion
2011 · Indie, Adventure
Fix & refund help →ARK: Survival Evolved
2015 · Adventure, Action
Fix & refund help →SEGA Mega Drive and Genesis Classics
2010 · Adventure, Action
Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.