POSTAL 2 — Fix & Refund Help

2003 · Indie, Shooter, Adventure, Action · Running With Scissors · ESRB Adults Only · Metacritic 59

POSTAL 2 cover art
Everything on this page is an informational consumer reference — not legal advice. AI search can summarize refund policies, but it can't draft an appeal letter for your exact purchase date, playtime and issue, or build a step-by-step fix sequence for your hardware. Generate both below — everything runs in your browser and prints.

Fix POSTAL 2 or build a refund appeal

Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.

Refund eligibility & appeal

Informational consumer reference — not legal advice.

My appeal package — POSTAL 2

Likely eligible
Platform policySteam
Playtime1 h
Owned (days)

Refund window: under 2 hours played and within 14 days of purchase — no questions asked.

Appeal letter draft

Subject: Refund request — POSTAL 2 (Crashes / won’t start)

Dear Steam Support,

I am requesting a refund for POSTAL 2, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me.

Purchase details:
- Game: POSTAL 2
- Platform: Steam
- Purchase date: [date]
- Playtime: 1 hour(s)
- Issue: game crashes at launch or during play

This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution.

Thank you,
[Your name]
[Account/order number]

Evidence checklist

  • Receipt / order confirmation with date
  • Screenshot or clip of the issue (error code, crash, FPS counter)
  • System specs (CPU, GPU, RAM, OS, driver version)
  • Steps already tried (driver update, file verify, reinstall)
  • Server-status screenshot if the issue is online/matchmaking

Generated at GameFixPro · 2026-08-21

Official PC requirements

Publisher-published values via RAWG, retrieved 2026-08-21.

SpecMinimumRecommended
OSMinimum:Recommended:
ProcessorOS:Windows XP SP3/Vista/7/8/10OS:Windows XP SP3/Vista/7/8/10
MemoryProcessor:Pentium 3 1133MHz or AMD Athlon 733MHz ProcessorProcessor:1.2GHz
GraphicsMemory:128 MB RAMMemory:384 MB RAM
StorageGraphics:32MB GeForce 2 or Radeon Video CardGraphics:64MB GeForce 3 or Radeon 8500 Video Card
DirectXDirectX®:8.0DirectX®:8.0
Item 7Hard Drive:1200 MB HD spaceHard Drive:1200 MB HD space
Item 8Other Requirements:Broadband Internet connectionOther Requirements:Broadband Internet connection

About POSTAL 2

Like original Postal, its sequel was specifically intended to spark controversy. The game is full of gross violence, black humor, obscenities, and biting satire of American life. The plot follows Postal Dude, a typical "white trash" and a small town trailer-park dweller, as he is given menial daily tasks, such as buying milk. The way he completes them, however, is what makes Postal 2 one of the most censored and offensive games ever. At the various points of the game, the player may piss over his opponents, use cats as gun silencers (by literally showing your gun up the cat's anus), burn dogs alive, blow up cars (but not drive them, in Postal 2 cars are simply four-wheeled explosives), shoot people and flip them a bird. The game, however, is just as violent as the player wants it to be. Most missions can be accomplished without killing, though it would have spoiled all the fun. The gameplay has changed since the previous part. Isometric view from the original was replaced with the first-person view. The world around Postal Dude is living by itself, regardless of the player’s presence, much like in Grand Theft Auto series. All the town inhabitants are programmed to walk, chat and even fight each other as if they were real people.

Fix help for similar games

Sources & attribution

  • Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
  • Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
  • Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works

The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.