Tom Clancy's Rainbow Six Siege — Fix & Refund Help
2015 · Shooter, Action · Ubisoft · ESRB Teen · Metacritic 75
Fix Tom Clancy's Rainbow Six Siege or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Tom Clancy's Rainbow Six Siege
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Tom Clancy's Rainbow Six Siege (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Tom Clancy's Rainbow Six Siege, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Tom Clancy's Rainbow Six Siege - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | OS: Windows 7, Windows 8.1, Windows 10 (64bit versions required) | OS: Windows 7 SP1, Windows 8.1, Windows 10 (64bit versions required) |
| Memory | Processor: Intel Core i3 560 @ 3.3 GHz or AMD Phenom II X4 945 @ 3.0 GHz | Processor: Intel Core i5-2500K @ 3.3 GHz or better or AMD FX-8120 @ 3.1 Ghz or better |
| Graphics | Memory: 6 GB RAM | Memory: 8 GB RAM |
| Storage | Graphics: NVIDIA GeForce GTX 460 or AMD Radeon HD 5870 (DirectX-11 compliant with 1GB of VRAM) | Graphics: NVIDIA GeForce GTX 670 (or GTX 760 / GTX 960) or AMD Radeon HD 7970 (or R9 280x [2GB VRAM] / R9 380 / Fury X) |
| DirectX | Network: Broadband Internet connection | Network: Broadband Internet connection |
| Item 7 | Storage: 30 GB available space | Storage: 47 GB available space |
| Item 8 | Sound Card: DirectX® 9.0c compatible sound card with latest drivers | Sound Card: DirectX® 9.0c compatible sound card 5.1 with latest drivers |
About Tom Clancy's Rainbow Six Siege
The gameplay of the game is based on intense strategic battles between the Navigator and the defenders in a limited space. Locations in the game consist of a multi-level object (for example, a multi-storey building), inside which there are defenders, and the area around it, where the attackers begin. Destruction is at the head of the game mechanics. The surrounding objects are created with maximum realism, the degree of damage depends on the calibre of the bullets used by the players or on the total power of the laid explosives. Walls can be destroyed, creating new firing positions and shelters. Optimal use of the potential of destruction often becomes a guarantee of victory. Defenders can limit the ability of attackers to destroy, using kits to strengthen the walls and the device of some operatives. The primary game mode - multiplayer, normal or rating. During the game in the last mode, the player is assigned a certain rank, and parameters such as the ratio of kills/deaths and wins/losses are recorded in his profile displayed in the game.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.