Titanfall 2 — Fix & Refund Help
2016 · Shooter, Action · Respawn Entertainment · ESRB Mature · Metacritic 87
Fix Titanfall 2 or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Titanfall 2
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Titanfall 2 (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Titanfall 2, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Titanfall 2 - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | Requires a 64-bit processor and operating system | Requires a 64-bit processor and operating system |
| Memory | OS: Win 7/8/8.1/10 64bit | OS: Win 7/8/8.1/10 64bit |
| Graphics | Processor: Intel Core i3-6300t or equivalent [4 or more hardware threads] | Processor: Intel Core i5-6600 or equivalent |
| Storage | Memory: 8 GB RAM | Memory: 16 GB RAM |
| DirectX | Graphics: NVIDIA Geforce GTX 660 2GB or AMD Radeon HD 7850 2GB | Graphics: NVIDIA Geforce GTX 1060 6GB or AMD Radeon RX 480 8GB |
| Item 7 | DirectX: Version 11 | DirectX: Version 11 |
| Item 8 | Storage: 45 GB available space | Storage: 45 GB available space |
About Titanfall 2
Now Titanfall 2 has a full-scale story campaign. The main plot is the confrontation of the people's Militia against the IMC Corporation, which seeks to destroy the rebels of the Frontier, a region of star systems that will allow them to get control over their resources. You play as Jack Cooper, a soldier who dreams of becoming an elite pilot with advanced technology and a personal Titan - a fighting machine. Captain Tai Lastimosa trained Cooper and prepared for his candidacy. During the task of finding the missing Major Anderson, who had the information about the plans of the IMC. The entire squad of Cooper, including Lastimosa, dies in the attack of IMC mercenaries. The Captain gives his Titan to Cooper. As the first part of the game, it is a first-person shooter in which you can control the pilot and exoskeleton "Titan". The pilot has a diverse arsenal of abilities that allow you to jump and run on steep walls with the help of the "jump pilot module". These abilities can be used with each other to move through the game locations quickly. With enough points, the player can call the Titan, landing from the sky. They are much slower than pilots but have more powerful weapons.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.