STAR WARS Battlefront II — Fix & Refund Help
2017 · Shooter, Adventure, Action · Electronic Arts DICE · ESRB Teen · Metacritic 74

Fix STAR WARS Battlefront II or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — STAR WARS Battlefront II
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — STAR WARS Battlefront II (Crashes / won’t start) Dear Steam Support, I am requesting a refund for STAR WARS Battlefront II, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: STAR WARS Battlefront II - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | Requires a 64-bit processor and operating system | Requires a 64-bit processor and operating system |
| Memory | OS: 64-bit Windows 7 SP1/Windows 8.1/Windows 10 | OS: 64-bit Windows 10 or later |
| Graphics | Processor: Processor (AMD): AMD FX 6350 Processor (Intel): Intel Core i5 6600K | Processor: Processor (AMD): AMD FX 8350 Wraith Processor (Intel): Intel Core i7 6700 or equivalent |
| Storage | Memory: 8 GB RAM | Memory: 16 GB RAM |
| DirectX | Graphics: Graphics card (AMD): AMD Radeon™ HD 7850 2GB Graphics card (NVIDIA): NVIDIA GeForce® GTX 660 2GB | Graphics: Graphics card (AMD): AMD Radeon™ RX 480 4GB Graphics card (NVIDIA): NVIDIA GeForce® GTX 1060 3GB |
| Item 7 | DirectX: Version 11 | DirectX: Version 11 |
| Item 8 | Network: Broadband Internet connection | Network: Broadband Internet connection |
About STAR WARS Battlefront II
Despite its name, Star Wars Battlefront II is the seventh game in the Battlefront series of action games. It is a direct sequel to the 2015 Star Wars Battlefront that became the series's reboot. ###Story mode The game is set in the Star Wars universe during and after the fall of the Galactic Empire. Its story mode fills the gap between the original trilogy and Episode VII: The Force Awakens. In the story campaign mode, the player controls the Imperial Inferno Squad led by the game's main protagonist, Iden Versio (who is voiced by Janina Gavankar). She and her special forces group participate in a variety of missions spanning almost 30 years. On certain levels, the player will also control other characters, including rebels. ###Arcade mode Besides the story mode, there's the Arcade mode that offers the players to take on the role of any Star Wars character from the said period, such as Darth Vader, Han Solo, Luke, Rey, Kylo Ren, among others. The player can choose the battle to participate in, the side to fight for, and the character, or even to customize the mission. ###Multiplayer The Arcade mode offers a local cooperative multiplayer. Besides that, there are nine online multiplayer modes that include traditional types like team deathmatch and capture the flag. Some of this modes, like Galactic Assault, support up to 40 players at once and allow the players to participate in a large-scale battle between the rebels and the Empire.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.