Quake Champions — Fix & Refund Help
2017 · Shooter, Action · id Software · ESRB Mature
Fix Quake Champions or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Quake Champions
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Quake Champions (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Quake Champions, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Quake Champions - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | OS: Windows 7 and later | OS: Windows 7 and later |
| Memory | Processor: AMD Phenom II X4-945 / Intel Core 2 Quad 6600 | Processor: AMD FX-8320 / Intel i5-2400 |
| Graphics | Memory: 8 GB RAM | Memory: 16 GB RAM |
| Storage | Graphics: AMD R7 240 GB / Nvidia GT 730 2GB / Intel HD 530 | Graphics: AMD R9 290 4GB / Nvidia GTX 770 4GB |
| DirectX | Network: Broadband Internet connection | Network: Broadband Internet connection |
| Item 7 | Storage: 20 GB available space | Storage: 20 GB available space |
About Quake Champions
Quake Champions is a multiplayer competitive FPS developed by Id Software.
The gameplay resembles the same arena shooter mechanics as the previous installments. For the first time in the series, the so-called champions appear in the game. Each champion has a different amount of health, top speed and a unique ability that can be used once in 20-45 seconds depending on the champion and needs to be recharged after usage. The abilities are designed using the rock-paper-scissors principle with each ability serving as a counter to another. This was done in order to put emphasis on a player's skill and not the chosen character. The game also features character customization system which allows changing the look of any selected champion.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.