Just Cause 3 — Fix & Refund Help
2015 · Shooter, Action · Square Enix · ESRB Mature · Metacritic 74
Fix Just Cause 3 or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Just Cause 3
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Just Cause 3 (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Just Cause 3, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Just Cause 3 - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | OS: Vista SP2 / Windows 7.1 SP1 / Windows 8.1 (64-bit Operating System Required) | OS: Vista SP2 / Windows 7.1 SP1 / Windows 8.1 (64-bit Operating System Required) |
| Memory | Processor: Intel Core i5-2500k, 3.3GHz / AMD Phenom II X6 1075T 3GHz | Processor: Intel Core i7-3770, 3.4 GHz / AMD FX-8350, 4.0 GHz |
| Graphics | Memory: 8 GB RAM | Memory: 8 GB RAM |
| Storage | Graphics: NVIDIA GeForce GTX 670 (2GB) / AMD Radeon HD 7870 (2GB) | Graphics: NVIDIA GeForce GTX 780 (3GB) / AMD R9 290 (4GB) |
| DirectX | Storage: 54 GB available space | Storage: 54 GB available space |
About Just Cause 3
Just Cause 3 is an open-world action adventure with the large locus on freedom of exploring. It is the thirds title in the Just Cause series produced by Avalanche Studios, preceded by the first two numerical parts and having the 4th part not yet released as its successor. Rico Rodriguez is the protagonist of the game, who is continually being forced to deal with bandits and dictators somewhere in the Mediterranean. The events of the third game in the series take place 6 years after the second installment. Any game of this category is strongly associated with complete freedom of roaming, and the third part pushes all the metrics up: you now have 1 000 square kilometers of space to wander around and upgraded hook which has allowed you continuously to overcome any obstacle. The grappling hook works like a universal tool: you may drag your enemies closer Skorpion-style, climb mountains and cling to foe's cars. Not only tools but physics provide unique exploring experience — the key word for them is an exaggeration for any event in the game looks like it was cut straight out of an action movie.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.