Just Cause 2 — Fix & Refund Help
2010 · Shooter, Action · Square Enix · ESRB Mature · Metacritic 84
Fix Just Cause 2 or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Just Cause 2
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Just Cause 2 (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Just Cause 2, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Just Cause 2 - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | OS: Microsoft Windows Vista (Windows XP is unsupported) | OS: Microsoft Windows Vista SP1 or Windows 7 |
| Memory | Processor: Dual-core CPU with SSE3 (Athlon 64 X2 4200 / Pentium D 3GHz) | Processor: Intel Core® 2 Duo 2.6 GHz or AMD Phenom X3 2.4GHz or equivalen |
| Graphics | Memory: 2GB System Memory | Memory: 3GB system Memory |
| Storage | Hard Drive: 10GB of free drive space | Hard Drive: |
| DirectX | Graphics: DX10 compatible graphics card with 256 MB of memory | Graphics: DX10 compatible graphics card with 512 MB of memory |
| Item 7 | (Nvidia GeForce 8800 series/ ATI Radeon HD 2600 Pro) | (Nvidia GeForce GTS 250 series/ ATI Radeon HD 5750 series) |
| Item 8 | Sound: 100% DirectX 10 compatible sound card | Sound: 100% DirectX 10 compatible Dolby Digital 5.1 sound card |
About Just Cause 2
Just Cause II follows a story of Rico Rodriguez, who arrives yet on another fictional island. Previously being on the Caribbean, now he is coming to Panau - an island in Southeast Asia. This time, Rico has to overthrow the dictatorial regime with its leader, Pandak "Baby" Panay and confront his former mentor, Tom Sheldon. When Rico arrives at the island, he discovers three criminal gangs: The Roaches, The Reapers and the Ular Boys. In order to prevail, Rico has to fight all of the three fractions as well. One of the key features of the game is speed. This game is filled with adrenaline and ways of doing things very fastly. A wide variety of vehicles such as planes, boats, cars and other. A grappling hook is also available for the player as he can make his character fly around like Spider-Man or tie enemies to each other. There is a big choice of weaponry as well - you can have a pistol, two pistols, auto-rifles or even a grenade launcher! Having an open world map provides a player with experience do whatever they please - flying around, making missions or just discovering new things on the island.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.