Dragon Age: Inquisition — Fix & Refund Help
2014 · Strategy, Action, RPG · BioWare · ESRB Mature · Metacritic 86
Fix Dragon Age: Inquisition or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Dragon Age: Inquisition
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Dragon Age: Inquisition (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Dragon Age: Inquisition, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Dragon Age: Inquisition - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | Requires a 64-bit processor and operating system | Requires a 64-bit processor and operating system |
| Memory | OS: Windows 7 or 8.1, 64-bit | OS: Windows 7 or 8.1, 64-bit |
| Graphics | Processor: AMD Quad core @ 2.5 GHz/Intel Quad core @ 2.0 GHz | Processor: AMD Six core @ 3.2 GHz/ix core @ 3.2 GHz Processor (Intel): Quad core @ 3.0 GHz |
| Storage | Memory: 4 GB RAM | Memory: 8 GB RAM |
| DirectX | Graphics: AMD Radeon HD 4870/Nvidia GeForce 8800 GT | Graphics: AMD Radeon HD 7870 or R9 270/Nvidia GeForce GTX 660 |
| Item 7 | DirectX: Version 10 | DirectX: Version 11 |
| Item 8 | Storage: 26 GB available space | Storage: 26 GB available space |
About Dragon Age: Inquisition
You have to revive and lead the Inquisition, which aims to eradicate evil in the land of Thedas. War, intrigue, political strife deprived previously influential groups of Thedas the opportunity to act with the same efficiency. Players will have to respond to this threat, as well as explore a vast world, meet old and new characters and gather strength for the growing Inquisition. You play as an inquisitor, and you can choose for your character: gender, race, voice, name and customise his look. Depending on the selected race, the player will receive specific bonuses and will be offered a choice of three classes: rogue, mage and warrior. As in the previous parts of the series, the player controls not only his character but also a detachment of companions collected by him. In total, the game features nine companions. In battle, the player, as before, can activate a pause, during which the game stops, and at this time you can give orders to teammates. Everything is built on the dialogues between the characters, and they can directly change the ending of the game.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.