Call of Duty: Modern Warfare 3 — Fix & Refund Help
2011 · Shooter, Action · Aspyr Media · ESRB Mature · Metacritic 85
Fix Call of Duty: Modern Warfare 3 or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Call of Duty: Modern Warfare 3
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Call of Duty: Modern Warfare 3 (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Call of Duty: Modern Warfare 3, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Call of Duty: Modern Warfare 3 - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | OS Version: Windows® XP/ Windows® Vista / Windows® 7 | — |
| Processor | Processor: Intel® Core™ 2 Duo E6600 or AMD Phenom™ X3 8750 processor or better | — |
| Memory | Memory: 2 GB | — |
| Graphics | Graphics: Shader 3.0 or better 256 MB NVIDIA® GeForce™ 8600GT / ATI® Radeon™ X1950 or better | — |
| Storage | Network: Broadband connection and service required for Multiplayer Connectivity. Internet connection required for activation. | — |
| DirectX | DirectX®: DirectX® 9.0c or later | — |
| Item 7 | Disk Space: 16 GB | — |
| Item 8 | Sound Card: DirectX® 9.0c or later | — |
About Call of Duty: Modern Warfare 3
The eighth Call of Duty game overall is the sequel to Modern Warfare 2 and is set in an alternate reality of the modern era. In the campaign mode, the game continues the Modern Warfare storyline about an American spec ops squad Task Force 141 fighting Russian nationalists. The player will control different characters on various military missions across the world. The protagonists from the previous part, Soap MacTavish and John Price, appear in certain missions but are sidelined by several new playable characters, most prominently, the Russian former Spetsnaz operative Yuri. Terrorist leader Vladimir Makarov, the villain of Modern Warfare 2, returns as well, and is trying to provoke the start of World War III. The player’s missions this time will be centered around protecting the West against Makarov’s attacks. The game introduces a new Survival mode, in which the player repeals wave after wave of eternally respawning opponents. This mode allows for multiplayer co-op for two players. The traditional multiplayer mode was revised as well, adding a new reward mechanic, Pointstreaks, in which the player can choose between three sets of rules, called “strike packages”, to count his or her points.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.