BioShock 2 — Fix & Refund Help
2010 · Shooter, Action · Feral Interactive · ESRB Mature · Metacritic 88
Fix BioShock 2 or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — BioShock 2
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — BioShock 2 (Crashes / won’t start) Dear Steam Support, I am requesting a refund for BioShock 2, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: BioShock 2 - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | OS: Windows XP, Vista, Windows 7 | Processor: AMD Athlon 64 X2 5200+ Dual Core 2.60Ghz, Intel Core 2 Duo E6420 Dual Core 2.13Ghz |
| Memory | Processor: AMD Athlon 64 Processor 3800+ 2.4Ghz or better, Intel Pentium 4 530 3.0Ghz Processor or better | Memory: 3GB |
| Graphics | Memory: 2GB | Graphics: NVIDIA 8800GT 512MB graphics card or better, ATI Radeon HD4830 512MB graphics card or better |
| Storage | Graphics: NVIDIA 7800GT 256MB graphics card or better, ATI Radeon X1900 256MB graphics card or better | Other Requirements: Initial installation requires one-time internet connection; software installations required including Microsoft Visual C++2008 Runtime Libraries, Microsoft DirectX. |
| DirectX | DirectX®: DirectX 9.0c | — |
| Item 7 | Hard Drive: 11GB | — |
| Item 8 | Sound: 100% DirectX 9.0C compliant sound card or onboard sound | — |
About BioShock 2
The second game returns us to the city of Rapture, on the New Year’s Eve, but this time player takes control of Subject Delta, Big Daddy, that’s been separated from his little sister and has been forced to shoot himself 2 years before the events of the first game took place. And after his awakening 10 years later, players will help to save the last sane citizens of Rapture. As seen in the previous game, the player will have access to new weapons, unique to Big Daddies, power drill and a rivet gun, alongside an array of plasmids, Tonics, and guns. Now players will be able not only save Little Sisters from other Big Daddies, and then either harvest ADAM directly, or protect them while they collect ADAM for their new guardian. Bioshock introduces a new enemy type, Big Sisters, which are extremely agile and fast versions of Big Daddies. Newly added multiplayer brings several never seen formats to the series. Aside from expected Deathmatches, the game added story-driven mode Fall of Rapture.
Fix help for similar games
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.