Amnesia: A Machine for Pigs — Fix & Refund Help
2013 · Indie, Adventure, Action · The Chinese Room · Metacritic 72
Fix Amnesia: A Machine for Pigs or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Amnesia: A Machine for Pigs
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Amnesia: A Machine for Pigs (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Amnesia: A Machine for Pigs, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Amnesia: A Machine for Pigs - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | OS: Windows Vista | OS: Windows 7 |
| Memory | Processor: High-range Intel Core i3 / AMD A6 CPU or equivalent. | Processor: High-range Intel Core i5 / AMD FX CPU or equivalent. |
| Graphics | Memory: 2 GB RAM | Memory: 4 GB RAM |
| Storage | Graphics: Mid-range NVIDIA GeForce 200 / AMD Radeon HD 5000. Integrated Intel HD Graphics should work but is not supported; problems are generally solved with a driver update. | Graphics: High-range NVIDIA GeForce 400 / AMD Radeon HD 6000. Integrated Intel HD Graphics should work but is not supported; problems are generally solved with a driver update. |
| DirectX | Storage: 5 GB available space | Storage: 5 GB available space |
About Amnesia: A Machine for Pigs
Amnesia: A Machine for Pigs is a first-person survival horror, an indirect sequel to 2010 title Amnesia: The Dark Descent. The gameplay is most parts identical to that of previous game and consist of exploring surroundings, solving puzzles, and avoiding monsters. Like in the previous game, your character is practically unable to confront monsters and has to hide from them to survive. However, there is no more sanity meter, and inventory in Machine for Pigs and puzzles are more physics-based than in The Dark Descent. In Machine for Pigs, you play as Oswald Mandus, a first game protagonist’s descendant, and successful industrialist. He recovers after a fever which lasted for a few months after a disastrous expedition in Mexico. Not remembering anything about it, later he finds out that he build a mysterious machine in the basement of his mansion and his house is full of swine-like monsters. The player must restore Oswald’s lost memories and reveal the secret of the machine.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.