Watch Dogs 2 — Fix & Refund Help
2016 · Adventure, Action · Ubisoft Montreal · ESRB Mature · Metacritic 79
Fix Watch Dogs 2 or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Watch Dogs 2
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Watch Dogs 2 (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Watch Dogs 2, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Watch Dogs 2 - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | OS: Windows 7 SP1, Windows 8.1, Windows 10 (64bit versions only) | OS: Windows 7 SP1, Windows 8.1, Windows 10 (64bit versions only) |
| Memory | Processor: Intel Core i5 2400s @ 2.5 GHz, AMD FX 6120 @ 3.5 GHz or better | Processor: Intel Core i5 3470 @ 3.2 GHz, AMD FX 8120 @ 3.9 GHz |
| Graphics | Memory: 6 GB RAM | Memory: 8 GB RAM |
| Storage | Graphics: NVIDIA GeForce GTX 660 with 2 GB VRAM or AMD Radeon HD 7870, with 2 GB VRAM or better - See supported List* | Graphics: NVIDIA GeForce GTX 780 | AMD Radeon R9 290, with 3GB VRAM or better - See supported List* |
| DirectX | Network: Broadband Internet connection | Network: Broadband Internet connection |
| Item 7 | Storage: 27 GB available space | Storage: 27 GB available space |
| Item 8 | Sound Card: DirectX compatible using the latest drivers | Sound Card: DirectX-compatible using the latest drivers |
About Watch Dogs 2
Watch Dogs 2 is an action-adventure open-world game developed by Ubisoft Montreal. It is the second installment in the series and continues the main idea of its predecessor - hacking and hacktivism in an open world.
Welcome to San-Francisco. It is the second city in the United States to install the city-wide operating system named ctOS, which connects everything from your car to your smart home to a global network. Marcus Holloway is tagged by the system as a suspect for a crime he did not commit. Marcus decides to take action and gets together with the hacktivist group DedSec to expose ctOS and its creators.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.