Watch Dogs — Fix & Refund Help
2014 · Adventure, Action · Ubisoft · ESRB Mature · Metacritic 77
Fix Watch Dogs or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Watch Dogs
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Watch Dogs (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Watch Dogs, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Watch Dogs - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | OS: Windows Vista (SP2), Windows 7 (SP1) or Windows 8 (Please note that we only support 64 bit OSs.) | OS: Windows Vista (SP2), Windows 7 (SP1) or Windows 8 (Please note that we only support 64 bit OSs.) |
| Memory | Processor: Intel Core 2 Quad Q8400 @ 2.66Ghz or AMD Phenom II X4 940 @ 3.0Ghz | Processor: Eight core - Intel Core i7-3770 @3.5 GHz or AMD FX-8350 X8 @ 4 GHz |
| Graphics | Memory: 6 GB RAM | Memory: 8 GB RAM |
| Storage | Graphics: DirectX 11 graphics card with 1 GB Video RAM - Nvidia Geforce GTX 460 or AMD Radeon HD 5770 | Graphics: DirectX 11 graphics card with 2 GB Video RAM - Nvidia Geforce GTX 560 ti or AMD Radeon HD 7850 |
| DirectX | DirectX: Version 11 | DirectX: Version 11 |
| Item 7 | Storage: 25 GB available space | Storage: 25 GB available space |
| Item 8 | Sound Card: DirectX 9.0c Compatible Sound Card with Latest Drivers | Sound Card: DirectX 9.0c Compatible Sound Card with Latest Drivers |
About Watch Dogs
In WATCH_DOGS you play as Aiden Pierce. A professional hacker that can do anything that he pleases with the city due to a new electronic system that now controls almost every aspect of the city - ctOS. By using Aiden's phone, you are able to penetrate any device in the whole city and do whatever you want it. For example, you can hack through someone phone and rob his bank account, or gain control camera system and observe things around you.
But after one heist that goes wrong, Pierce must hide his family. But while riding to safety, his car is shot by a mercenary called Maurice Vega, and Pierce's niece dies. Interrogating Maurice did not lead to any clue who hired him, and when he returns in the city, he falls into a whole war between the hackers, involving his former partner Damien Brenks, hacking syndicate DedSec and other characters in the game. By blackmailing Aiden, he is forced to help the hackers in order to save his family.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.