Star Wars: Knights of the Old Republic — Fix & Refund Help
2003 · Action, RPG · Aspyr Media · ESRB Mature · Metacritic 88
Fix Star Wars: Knights of the Old Republic or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Star Wars: Knights of the Old Republic
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Star Wars: Knights of the Old Republic (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Star Wars: Knights of the Old Republic, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Star Wars: Knights of the Old Republic - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | OS: Windows XP and Windows Vista | — |
| Processor | Processor: Intel Pentium 3 1Ghz or AMD Athlon 1GHz | — |
| Memory | Memory: 256 RAM | — |
| Graphics | Graphics: 32 MB with Hardware T&L | — |
| Storage | DirectX®: Directx 9.0b or better | — |
| DirectX | Hard Drive: 3.5 GB | — |
| Item 7 | Sound: Directx 9.0b compatible | — |
About Star Wars: Knights of the Old Republic
The game takes place in the world of the epic "Star Wars". When creating a character, first select a class - Soldier, Scoundrel or Scout. Classes differ in the proportion of strength, health and cunning. Later, three more classes will open, each of which will be a Jedi: Jedi Guardian, Jedi Consular, and Jedi Sentinel. This will also be the choice in favour of different proportions of strength, intelligence and skills. In the world of "Star Wars," there is a Force that can be vested both by the Jedi and by their enemies. There are Force Powers of three types: light, dark and neutral. They should be studied, this raises the level of skill. Forces are expended but are restored. The player can alternately lean toward both the Light and the Dark Side of the Force - this will affect the ending of the game and the use of Force Powers. For example, if the character belongs to the Light Side, then the use of the Dark Force will require more of this Force from him than using the Light. The hero will visit the underground metropolis, the desert planet, the planet-forest and the planet-ocean, caves with crystals for light swords, sand Tatooine, the planet-cemetery, space ships and stations. The hero will interact with sentient beings, droids of different classes and exotic animals.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.