L.A. Noire — Fix & Refund Help

2011 · Adventure, Action · Team Bondi · ESRB Mature · Metacritic 83

L.A. Noire cover art
Everything on this page is an informational consumer reference — not legal advice. AI search can summarize refund policies, but it can't draft an appeal letter for your exact purchase date, playtime and issue, or build a step-by-step fix sequence for your hardware. Generate both below — everything runs in your browser and prints.

Fix L.A. Noire or build a refund appeal

Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.

Refund eligibility & appeal

Informational consumer reference — not legal advice.

My appeal package — L.A. Noire

Likely eligible
Platform policySteam
Playtime1 h
Owned (days)

Refund window: under 2 hours played and within 14 days of purchase — no questions asked.

Appeal letter draft

Subject: Refund request — L.A. Noire (Crashes / won’t start)

Dear Steam Support,

I am requesting a refund for L.A. Noire, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me.

Purchase details:
- Game: L.A. Noire
- Platform: Steam
- Purchase date: [date]
- Playtime: 1 hour(s)
- Issue: game crashes at launch or during play

This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution.

Thank you,
[Your name]
[Account/order number]

Evidence checklist

  • Receipt / order confirmation with date
  • Screenshot or clip of the issue (error code, crash, FPS counter)
  • System specs (CPU, GPU, RAM, OS, driver version)
  • Steps already tried (driver update, file verify, reinstall)
  • Server-status screenshot if the issue is online/matchmaking

Generated at GameFixPro · 2026-08-21

Official PC requirements

Publisher-published values via RAWG, retrieved 2026-08-21.

SpecMinimumRecommended
OSOS: Windows 7 / Windows Vista Service Pack 1 / Windows XP Service Pack 3
ProcessorIntel CPUs: Core 2.2 GHz to Quad Core 3.2GHz
MemoryAMD CPUs: Dual Core 2.4Ghz to Quad Core 3.2Ghz
GraphicsRAM: 2GB to 8GB
StorageHard Disk Space: 16GB
DirectXVideo Card: NVIDIA GeForce 8600 GT 512MB to NVIDIA GeForce GTX 580 1536MB or Radeon HD3000 512MB to Radeon HD 6850 1024MB
Item 7Sound: 100% DirectX 9 Compatible
Item 8Additional: Please refer to your hardware manufacturer and http://www.rockstargames.com/support for current compatibility information. Some system components such as integrated graphics cards may be incompatible. Unlisted specifications may not be supported by publisher.

About L.A. Noire

After the end of World War 2 long needed peace has been reached and should be protected, so Cole Phelps, a decorated war veteran, returns to Los Angeles, California to his wife and joining the LAPD. Neo-noir action-adventure, L.A. Noire allows players to solve crime cases through collecting clues, collecting witness statements and interrogation. Highly detailed facial animation allows players to detect the exact emotion witness or suspect is expressing, and it can become a leading hint in a case. Slow and meticulous crime solving is broke up by fast-paced action scenes including car chases, gunfights and hand to hand combat. After every case player’s performance will be graded by 1-5 star rating, depending on how they acted during interrogations and how well they searched for the clues. Aside from the main story cases, detective Cole can be involved into optional side-investigations, known as Street Crimes.

Fix help for similar games

Sources & attribution

  • Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
  • Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
  • Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works

The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.