God of War (2018) — Fix & Refund Help
2018 · Action · Santa Monica Studio · ESRB Mature · Metacritic 94
Fix God of War (2018) or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — God of War (2018)
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — God of War (2018) (Crashes / won’t start) Dear Steam Support, I am requesting a refund for God of War (2018), purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: God of War (2018) - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | Requires a 64-bit processor and operating system | Requires a 64-bit processor and operating system |
| Memory | OS: Windows 10 64-bit | OS: Windows 10 64-bit |
| Graphics | Processor: Intel i5-2500k (4 core 3.3 GHz) or AMD Ryzen 3 1200 (4 core 3.1 GHz) | Processor: Intel i5-6600k (4 core 3.5 GHz) or AMD Ryzen 5 2400 G (4 core 3.6 GHz) |
| Storage | Memory: 8 GB RAM | Memory: 8 GB RAM |
| DirectX | Graphics: NVIDIA GTX 960 (4 GB) or AMD R9 290X (4 GB) | Graphics: NVIDIA GTX 1060 (6 GB) or AMD RX 570 (4 GB) |
| Item 7 | DirectX: Version 11 | DirectX: Version 11 |
| Item 8 | Storage: 70 GB available space | Storage: 70 GB available space |
About God of War (2018)
It is a new beginning for Kratos. Living as a man outside the shadow of the gods, he ventures into the brutal Norse wilds with his son Atreus, fighting to fulfill a deeply personal quest. His vengeance against the Gods of Olympus years behind him, Kratos now lives as a man in the realm of Norse Gods and monsters. It is in this harsh, unforgiving world that he must fight to survive… And teach his son to do the same. This startling reimagining of God of War deconstructs the core elements that defined the series—satisfying combat; breathtaking scale; and a powerful narrative—and fuses them anew. Kratos is a father again. As mentor and protector to Atreus, a son determined to earn his respect, he is forced to deal with and control the rage that has long defined him while out in a very dangerous world with his son. From the marble and columns of ornate Olympus to the gritty forests, mountains, and caves of Pre-Viking Norse lore, this is a distinctly new realm with its own pantheon of creatures, monsters, and gods. With an added emphasis on discovery and exploration, the world will draw players in to explore every inch of God of War’s breathtakingly threatening landscape—by far the largest in the franchise. With an over the shoulder free camera that brings the player closer to the action than ever before, fights in God of War mirror the pantheon of Norse creatures Kratos will face: grand, gritty, and grueling. A new main weapon and new abilities retain the defining spirit of God of War while presenting a vision of violent conflict that forges new ground in the genre
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.