Dying Light: The Following - Enhanced Edition — Fix & Refund Help
2015 · Action, RPG · Techland · Metacritic 87
Fix Dying Light: The Following - Enhanced Edition or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Dying Light: The Following - Enhanced Edition
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Dying Light: The Following - Enhanced Edition (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Dying Light: The Following - Enhanced Edition, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Dying Light: The Following - Enhanced Edition - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | MINIMUM: | RECOMMENDED: |
| Processor | OS: Windows® 7 64-bit / Windows® 8 64-bit / Windows® 8.1 64-bit | OS: Windows® 7 64-bit / Windows® 8 64-bit / Windows® 8.1 64-bit |
| Memory | Processor: Intel® Core™ i5-2500 @3.3 GHz / AMD FX-8320 @3.5 GHz | Processor: Intel® Core™ i5-4670K @3.4 GHz / AMD FX-8350 @4.0 GHz |
| Graphics | Memory: 4 GB RAM DDR3 | Memory: 8 GB RAM DDR3 |
| Storage | Hard Drive: 40 GB free space | Hard Drive: 40 GB free space |
| DirectX | Graphics: NVIDIA® GeForce® GTX 560 / AMD Radeon™ HD 6870 (1GB VRAM) | Graphics: NVIDIA® GeForce® GTX 780 / AMD Radeon™ R9 290 (2GB VRAM) |
| Item 7 | DirectX®: Version 11 | DirectX®: Version 11 |
| Item 8 | Sound: DirectX® compatible | Sound: DirectX® compatible |
About Dying Light: The Following - Enhanced Edition
Dying Light series introduces a world that was hit by a zombie virus outbreak. Under the daylight, zombies are weak and slow, but after the sunset, they become fast, strong and hungry for human flesh. You play as Kyle Crane, a special operative sent to the Harran city, which became a quarantined zone after the outbreak. In the expansion pack The Following, he learns about a cure for the plague, supposedly invented by a sect, and sets off to find out more about it. Crane will travel the countryside open world that is twice the size of the original game’s map. To fight off zombies, Crane will use not only a variety of weapons but also parkour movements, which are the definitive feature in Dying Light gameplay. The Following introduces new weapons, several new game modes, such as bounty hunting which gives the player a new mission every day. The expansion allows the player to drive a buggy to run zombies over. There is a four-person multiplayer mode, and also the “Be the Zombie” mode, in which players can assume the role of a huge, powerful zombie. The Enhanced Edition includes the original game, the expansion pack, and all the available DLCs, such as Cuisine & Cargo and The Bozak Horde.
Fix help for similar games
The Witcher 3: Wild Hunt
2015 · Action, RPG
Fix & refund help →The Elder Scrolls V: Skyrim
2011 · Action, RPG
Fix & refund help →Borderlands 2
2012 · Shooter, Action
Fix & refund help →Fallout 4
2015 · Action, RPG
Fix & refund help →Cyberpunk 2077
2020 · Shooter, Action
Fix & refund help →Warframe
2013 · Shooter, Massively Multiplayer
Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.