Detroit: Become Human — Fix & Refund Help
2018 · Adventure, Action · Quantic Dream · ESRB Mature · Metacritic 79
Fix Detroit: Become Human or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Detroit: Become Human
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Detroit: Become Human (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Detroit: Become Human, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Detroit: Become Human - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | Requires a 64-bit processor and operating system | Requires a 64-bit processor and operating system |
| Memory | OS: Windows 10 (64 bit) | OS: Windows 10 (64 bit) |
| Graphics | Processor: Intel Core i5-2300 @ 2.8 GHz or AMD Ryzen 3 1200 @ 3.1GHz or AMD FX-8350 @ 4.2GHz | Processor: Intel Core i5-6600 @ 3.3 GHz or AMD Ryzen 3 1300 X @ 3.4 GHz |
| Storage | Memory: 8 GB RAM | Memory: 12 GB RAM |
| DirectX | Graphics: Nvidia GeForce GTX 780 or AMD HD 7950 with 3GB VRAM minimum (Support of Vulkan 1.1 required) | Graphics: Nvidia GeForce GTX 1060 or AMD Radeon RX 580 with 4GB VRAM minimum (Support of Vulkan 1.1 required) |
| Item 7 | Storage: 55 GB available space | Storage: 55 GB available space |
About Detroit: Become Human
In the future world, androids do almost everything that people do - they even start to think and feel. Although no one taught them this. The plot of "Become Human" is built around three characters, each with a separate storyline, but they eventually merge into a single picture. Connor is a police investigator and android. He has a simple task - to find androids, deviated from the path given by humans. He has a special vision, it allows him to see events as they happened. And the more information he collects, the higher his chances of acting correctly. Kara is an android-housekeeper which spontaneously develops self-consciousness. As a result, Kara assumes responsibility for the fate of the little girl whom she worked as a sitter for. She, along with the girl, escapes from the house as a result of a conflict with her father, the owner of Kara. Markus is a caretaker android. He also acquired self-consciousness and came to the idea that androids need freedom. He has the ability to grant androids free will and to calculate the consequences of some actions. The story develops depending on the decisions taken by the characters. Some decisions have to be made quickly. Sometimes a player can return to the moment of making a choice and replay the situation.
Fix help for similar games
Limbo
2010 · Adventure, Action
Fix & refund help →Grand Theft Auto IV
2008 · Adventure, Action
Fix & refund help →The Walking Dead: Season 1
2012 · Adventure, Action
Fix & refund help →Little Nightmares
2017 · Platformer, Adventure
Fix & refund help →Alan Wake
2010 · Shooter, Adventure
Fix & refund help →Garry's Mod
2004 · Adventure, Action
Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.