The Witcher 2: Assassins of Kings Enhanced Edition — Fix & Refund Help
2012 · RPG · CD PROJEKT RED · ESRB Mature · Metacritic 88
Fix The Witcher 2: Assassins of Kings Enhanced Edition or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — The Witcher 2: Assassins of Kings Enhanced Edition
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — The Witcher 2: Assassins of Kings Enhanced Edition (Crashes / won’t start) Dear Steam Support, I am requesting a refund for The Witcher 2: Assassins of Kings Enhanced Edition, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: The Witcher 2: Assassins of Kings Enhanced Edition - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | OS: Windows XP/Vista/7 | OS: Windows XP/Vista/7 |
| Memory | Processor: Intel 2.2 GHz Dual-Core or AMD 2.5 GHz Dual-Core | Processor: Intel or AMD Quad-Core |
| Graphics | Memory: 1.5 GB (Win XP), 2GB (Win Vista/Win 7) | Memory: 3 GB (Win XP), 4GB (Win Vista/Win 7) |
| Storage | Graphics: GeForce 8800 (512 MB) or Radeon HD3850 (512 MB). Resolution: 1280x720. | Graphics: GeForce 260 (1 GB) or Radeon HD 4850 (1 GB). Resolution: 1440x900. |
| DirectX | DirectX®: DirectX 9.29 has to be installed. | DirectX®: DirectX 9.29 has to be installed. |
| Item 7 | Hard Drive: 25GB | Hard Drive: 25GB |
| Item 8 | Sound: | Sound: |
About The Witcher 2: Assassins of Kings Enhanced Edition
The player is Geralt of Rivia, infamous monster slayer. In the second game of the series, titular witcher is involved in the inner conflicts of Temeria, where he stopped the rebellion and was hired as a bodyguard of Temerian King Foltest. Eventually, Foltest was assassinated by a witcher-like assassin, and the only person fitting the description was Geralt. The game combat system was reworked, in order to add traps and ranged throwing weapon, giving players more control over the course of the battle. It’s still a third person action RPG, and the player can upgrade and improve general abilities, swordsmanship, alchemy, and magic. The enhanced edition includes additional hours of content, new cinematics, the original soundtrack, game manual and quest handbook, among other things. The new tutorial allows players to spend more time to master new game mechanics and see for themselves visual improvements to the core game.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.