Metal Gear Rising: Revengeance — Fix & Refund Help

2013 · Action · Platinum Games · ESRB Mature · Metacritic 83

Metal Gear Rising: Revengeance cover art
Everything on this page is an informational consumer reference — not legal advice. AI search can summarize refund policies, but it can't draft an appeal letter for your exact purchase date, playtime and issue, or build a step-by-step fix sequence for your hardware. Generate both below — everything runs in your browser and prints.

Fix Metal Gear Rising: Revengeance or build a refund appeal

Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.

Refund eligibility & appeal

Informational consumer reference — not legal advice.

My appeal package — Metal Gear Rising: Revengeance

Likely eligible
Platform policySteam
Playtime1 h
Owned (days)

Refund window: under 2 hours played and within 14 days of purchase — no questions asked.

Appeal letter draft

Subject: Refund request — Metal Gear Rising: Revengeance (Crashes / won’t start)

Dear Steam Support,

I am requesting a refund for Metal Gear Rising: Revengeance, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me.

Purchase details:
- Game: Metal Gear Rising: Revengeance
- Platform: Steam
- Purchase date: [date]
- Playtime: 1 hour(s)
- Issue: game crashes at launch or during play

This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution.

Thank you,
[Your name]
[Account/order number]

Evidence checklist

  • Receipt / order confirmation with date
  • Screenshot or clip of the issue (error code, crash, FPS counter)
  • System specs (CPU, GPU, RAM, OS, driver version)
  • Steps already tried (driver update, file verify, reinstall)
  • Server-status screenshot if the issue is online/matchmaking

Generated at GameFixPro · 2026-08-21

Official PC requirements

Publisher-published values via RAWG, retrieved 2026-08-21.

SpecMinimumRecommended
OSMinimum:Recommended:
ProcessorOS: XP or Vista or 7 or 8OS: XP or Vista or 7 or 8
MemoryProcessor: Intel Core i5 2400Processor: Intel Core i7 3770
GraphicsMemory: 2 GB RAMMemory: 4 GB RAM
StorageGraphics: Nvidia Geforce GTS 450Graphics: Nvidia Geforce GTX 650
DirectXDirectX: Version 9.0cDirectX: Version 9.0c
Item 7Storage: 25 GB available spaceStorage: 25 GB available space
Item 8Sound Card: DirectX compatible sound cardSound Card: DirectX compatible sound card

About Metal Gear Rising: Revengeance

After the events of the uprising took four years. Naomi Hunter creates the FOXAVILE computer virus that destroys the system of "Sons of the Patriots", thereby putting an end to the military economy, what turned the war into a profitable business. PMSC (Private Military Security Companies) began to protect essential people and act as peacekeepers. You play as Raiden, a katana-wielding cyborg who is forced to join the PMSC to protect his family.

Most of the gameplay Raiden has to cut enemies and some objects with a mighty high-frequency sword. Along with the standard attacks available "Free sword mode" that allows you to control the assault. In the open mode, attacks are more powerful, but the range of their impact is lower. For the elimination of enemies in Free mode are given points that allow you to restore health and the scale of the free sword with the help of fluids that are in the spine of dead cyborgs.

Fix help for similar games

Sources & attribution

  • Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
  • Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
  • Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works

The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.