Lara Croft and the Temple of Osiris — Fix & Refund Help
2014 · Adventure, Action, Puzzle · Square Enix · Metacritic 73
Fix Lara Croft and the Temple of Osiris or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Lara Croft and the Temple of Osiris
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Lara Croft and the Temple of Osiris (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Lara Croft and the Temple of Osiris, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Lara Croft and the Temple of Osiris - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | OS: Windows Vista, Windows 7, Windows 8 | OS: Windows Vista, Windows 7, Windows 8 |
| Memory | Processor: 2.0 GHz high end Dual Core CPU | Processor: Quad core CPU: AMD Phenom II X4 955 or Intel Core i5-750 |
| Graphics | Memory: 4 GB RAM | Memory: 8 GB RAM |
| Storage | Graphics: AMD Radeon HD 6000 series or better / NVidia GeForce 500 series or better | Graphics: AMD Radeon HD R7/ NVidia GTX 650 |
| DirectX | DirectX: Version 11 | DirectX: Version 11 |
| Item 7 | Storage: 5 GB available space | Storage: 5 GB available space |
About Lara Croft and the Temple of Osiris
The sequel to Lara Croft and the Guardian of Light, and a spin-off to the larger Tomb Raider franchise. This time, our famous adventurer Lara Croft and her rival tomb raider Carter Bell travel to Egypt to search for the ancient temple, where a magical artifact, Stuff of Osiris, is hidden. The game is set in the temple and its dungeons, designed in Ancient Egyptian aesthetics. Besides shooting monsters, Lara and her partners have to avoid all kind of traps that will immediately remind you of Indiana Jones films. Completing specific missions will grant the player rings and amulets that enhance characters' skills and abilities.
Just like the previous game, The Guardian of Light uses the isometric view. The game allows for a cooperative mode for up to four players. All puzzles are automatically adjusted to the number of players. You can play not only as Lara but also as her friendly rival Carter Bell and two Egyptian gods, Isis and Horus, who were imprisoned in the temple for millenniums by the evil god Set. Their goal is to gather together and revive Osiris, the god who was dismembered by Set, and who can save the Earth from Set's evil. While human characters use firearms and grappling hooks, the gods are armed with the magic Stuff of Osiris.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.