Half-Life Deathmatch: Source — Fix & Refund Help
2006 · Action · Valve Software · ESRB Mature
Fix Half-Life Deathmatch: Source or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Half-Life Deathmatch: Source
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Half-Life Deathmatch: Source (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Half-Life Deathmatch: Source, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Half-Life Deathmatch: Source - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | — |
| Processor | OS: Windows® 7 (32/64-bit)/Vista/XP | — |
| Memory | Processor: 1.7 GHz Processor, requires support for SSE | — |
| Graphics | Memory: 1024 MB RAM | — |
| Storage | DirectX: Version 8.1 | — |
| DirectX | Network: Broadband Internet connection | — |
| Item 7 | Storage: 4 GB available space | — |
About Half-Life Deathmatch: Source
A direct port of the original Deathmatch mode for the half-life to the Source engine slightly improves the game flow, by making controls more responsive and the connection more stable. Half-Life Deathmatch Source recreates the gameplay of the original multiplayer of Half-Life. All players are randomly spawned at the different map points and battle each other within a free-for-all brawl. To acquire any resource (weapons, ammo, health, and energy) players must scavenge the map for the various caches. Victory is achieved by obtaining the largest amount of kills during the match, by eliminating other players. In case of the draw, the player with the least amount of deaths is a winner of the match. Aside from the user created content, there are 8 available maps for the Half-Life Deathmatch: Source.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.