Far Cry 4 — Fix & Refund Help
2014 · Shooter · Ubisoft · ESRB Mature · Metacritic 80
Fix Far Cry 4 or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Far Cry 4
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Far Cry 4 (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Far Cry 4, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Far Cry 4 - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | OS: Windows® 7 (SP1) / Windows® 8 / Windows® 8.1 / (64-bit only) | OS: Windows® 7 (SP1) / Windows® 8 / Windows® 8.1 / (64-bit only) |
| Memory | Processor: 2.6 GHz Intel® Core™ i5-750 or 3.2 GHz AMD Phenom™ II X4 955 | Processor: 2.5 GHz Intel® Core™ i5-2400S or 4.0 GHz AMD FX-8350 or better |
| Graphics | Memory: 4 GB RAM | Memory: 8 GB RAM |
| Storage | Graphics: NVIDIA GeForce GTX 460 or AMD Radeon HD5850 (1 GB VRAM) | Graphics: NVIDIA GeForce GTX 680 or AMD Radeon R9 290X or better (2 GB VRAM) |
| DirectX | DirectX: Version 11 | DirectX: Version 11 |
| Item 7 | Network: Broadband Internet connection | Network: Broadband Internet connection |
| Item 8 | Storage: 30 GB available space | Storage: 30 GB available space |
About Far Cry 4
Far Cry 4 is a first-person shooter, which inherits traditions of the original Far Cry franchise. However, the plot of the fourth chapter is unique and has no direct references to the previous games of the series. The story is now set in the Far East, where the new main character Ajay Gale joins the opposition fighting the dictatorship. The open world lets players explore the entire environment of Kyrat – a tiny fictional region hidden in towering Himalayas. Ajay as a Kyrati-American travels to Kyrat to scatter the ashes of his mother in her motherland, but suddenly things go the wrong way, and he finds himself in the middle of the civil war between the powerful dictator Pagan Min and rebels from the Golden Path founded by his father. As the story progresses, players get new weaponry and equipment or customize the ones they have. From the very beginning, the whole map is not available, so to progress and to complete the story players have to open all the game areas by “activating” bell towers (traditional Far Cry mechanic) for establishing the Golden Path’s radio propaganda and defeating enemies’ fortresses.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.