Batman: Arkham Origins — Fix & Refund Help
2013 · Action · Warner Bros. Interactive · ESRB Teen · Metacritic 74
Fix Batman: Arkham Origins or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Batman: Arkham Origins
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Batman: Arkham Origins (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Batman: Arkham Origins, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Batman: Arkham Origins - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | OS:32-bit: Vista, Win 7, Win 8 | OS:64-bit: Vista, Win 7, Win 8 |
| Memory | Processor:Intel Core 2 Duo, 2.4 GHz / AMD Athlon X2, 2.8 GHz | Processor:Intel Core i5-750, 2.67 GHz / AMD Phenom II X4 965, 3.4 GHz |
| Graphics | Memory:2 GB RAM | Memory:4 GB RAM |
| Storage | Graphics:NVIDIA GeForce 8800 GTS / AMD Radeon HD 3850 or better with 512 MB of VRAM | Graphics:NVIDIA GeForce GTX 560 / AMD Radeon HD 6950 or better with 768 MB+ of VRAM (DirectX 11 Compatible) |
| DirectX | DirectX®:9.0c | DirectX®:11 |
| Item 7 | Hard Drive Space:20 GB | Hard Drive Space:20 GB |
| Item 8 | Other Requirements:Broadband Internet connection | Other Requirements:Broadband Internet connection |
About Batman: Arkham Origins
Batman Arkham Origins is an action-adventure game, the third main entry in Warner Brothers’ Batman: Arkham series. Concerning story, Origins is the prequel to the first game in the franchise, Batman: Arkham Asylum. It takes place in Gotham City on Christmas Eve. The notorious crime lord Black Mask places $50 million bounties on Batman and hires eight of the world’s deadliest assassins including Bane, Deathstroke, Killer Croc and others. The story covers some events important for the other installments in the series, like Batman’s first encounter with Joker and incidents that lead to the reopening of Arkham Asylum. The gameplay of Origins is very similar to the previous two installments. It mostly consists of beat-em-up sequences, stealth sequences, and investigations. Like in Arkham City player can freely explore an open world, but this time it is not just Arkham Asylum, but the whole of Gotham City.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.