Assassin’s Creed III — Fix & Refund Help
2012 · Action · Ubisoft Montreal · ESRB Mature · Metacritic 80
Fix Assassin’s Creed III or build a refund appeal
Pick your platform and playtime for a refund verdict with a printable appeal letter, or pick your GPU class and symptom for an ordered fix plan.
Refund eligibility & appeal
Informational consumer reference — not legal advice.
My appeal package — Assassin’s Creed III
Refund window: under 2 hours played and within 14 days of purchase — no questions asked.
Appeal letter draft
Subject: Refund request — Assassin’s Creed III (Crashes / won’t start) Dear Steam Support, I am requesting a refund for Assassin’s Creed III, purchased on [purchase date]. The game is game crashes at launch or during play, which makes it unusable for me. Purchase details: - Game: Assassin’s Creed III - Platform: Steam - Purchase date: [date] - Playtime: 1 hour(s) - Issue: game crashes at launch or during play This is a genuine technical issue rather than a change of preference. I have included my system information and steps already tried. Please process a refund or offer an alternative resolution. Thank you, [Your name] [Account/order number]
Evidence checklist
- Receipt / order confirmation with date
- Screenshot or clip of the issue (error code, crash, FPS counter)
- System specs (CPU, GPU, RAM, OS, driver version)
- Steps already tried (driver update, file verify, reinstall)
- Server-status screenshot if the issue is online/matchmaking
Generated at GameFixPro · 2026-08-21
Official PC requirements
Publisher-published values via RAWG, retrieved 2026-08-21.
| Spec | Minimum | Recommended |
|---|---|---|
| OS | Minimum: | Recommended: |
| Processor | OS: Windows Vista® (SP2) / Windows® 7 (SP1) / Windows® 8 | OS: Windows Vista® (SP2) / Windows® 7 (SP1) / Windows® 8 |
| Memory | Processor: 2.60 GHz Intel® Core™2 Duo E8200 or 2.60 GHz AMD Athlon™ II X4 620 | Processor: 2.66 GHz Intel® Core™2 Quad Q9400 or 3.00 GHz AMD Phenom™ II X4 940 |
| Graphics | Memory: 2 GB | Memory: 4 GB |
| Storage | Graphics: 512 MB DirectX® 10—compliant with Shader Model 4.0 or higher (see supported list)* | Graphics: 1024 MB DirectX® 10—compliant with Shader Model 5.0 or higher (see supported list)* |
| DirectX | DirectX®: 10 | DirectX®: 10 |
| Item 7 | Hard Drive: 17 GB | Hard Drive: 17 GB |
| Item 8 | Sound: DirectX 10—compliant (5.1 surround sound recommended) | Sound: DirectX 10–compliant (5.1 surround sound recommended) |
About Assassin’s Creed III
Assassin's Creed III is the fifth game of the series, preceded by the first chapter taking place in the time of the Third Crusade and by the Ezio trilogy, positioning itself in the times of the Italian Renaissance (1476-1499). It is the 3rd person action adventure with an accent on exploring and hunting During the new installment, the player is set to make way through the American Revolution, while being on both side of a conflict — our hero has English father and Mohawk mother, which tears him apart. Such conflicts serve as the leitmotif through the entirety of a game — not only we are choosing sides to fight on in the Civil War, but also we are facing the decisions of choosing Assassins' or Templar's side. As it is common in the Assasin's Creed games, the gameplay concentrates profoundly around fighting the multiple enemies all at once, parkouring off walls and micro-management: selling resources, exchanging ships and so on. The Assassin's Creed III, however, highlights the hunting and simultaneous use of two weapons as the new in-game features.
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Fix & refund help →Sources & attribution
- Game metadata and requirements via RAWG.io, retrieved 2026-08-21.
- Refund verdicts summarize each platform's published policy (Steam, Epic, PlayStation, Xbox, Nintendo) and are not a guarantee of outcome.
- Fix steps are ordered troubleshooting guidance based on common causes — they are not official developer support.
How the refund verdict works
The verdict compares your playtime and purchase date against the platform's published window (14 days / 2 hours on Steam and Epic; discretionary on PlayStation; 14-day capped on Xbox; no-refund policy on Nintendo eShop for downloaded software). Technical defects are weighed more favourably than preference changes, which is why the appeal letter template asks you to state the specific issue and attach evidence.