U.S. State Refund-Rights Lookup
There is no state “digital game refund law.” Your real state-level levers are the Attorney General’s consumer-protection office and small-claims court — paired with your federal FCBA chargeback right.
U.S. State Refund-Rights Lookup
Pick your state and what you bought. There is no state “digital game refund law” — this shows the real levers: your federal chargeback right and your state’s consumer-protection office.
Your levers in California
AG consumer officeCalifornia Attorney General
State UDAP statuteCal. Civ. Code § 1770 (CLRA) / Bus. & Prof. Code § 17200 (UCL)
Small-claims limit$12,500
Federal leverage (all states)
- Start with the store’s own policy — see the California platform pages for the exact window and non-refundable cases.
- The Fair Credit Billing Act (FCBA, implemented by Federal Reserve Regulation Z) gives you up to 60 days from the statement date on which a charge first appeared to dispute it with your card issuer — including "goods not as described" or a charge you did not authorize. This sits outside any store’s refund policy.
- If the charge was unauthorized or the game was for a child, reverse it through your card issuer and use the platform’s parental-refund process.
Next steps for a full game purchase
- For a refused refund on a full game purchase, your state lever is the California Attorney General consumer-protection office (Cal. Civ. Code § 1770 (CLRA) / Bus. & Prof. Code § 17200 (UCL)). File a complaint if the denial involved a misdescription or deceptive practice.
- Small-claims court is a last resort for sums the store refuses: California’s limit is about $12,500 ($12,500 for individuals; $6,250 if you are a business/entity.).
No U.S. state has a blanket “digital game refund law” — these levers sit on top of store policy, not instead of it.