Kansas — video-game refund rights

Your levers in Kansas

Federal rights (apply in all 50 states)

• Unlike the EU’s 14-day withdrawal right, the United States has NO general federal "change-of-mind" cooling-off period for digital downloads. Your refund almost always depends on the store’s policy, a chargeback, or a state deceptive-practices claim — not a blanket right to cancel.
• The Fair Credit Billing Act (FCBA, implemented by Federal Reserve Regulation Z) gives you up to 60 days from the statement date on which a charge first appeared to dispute it with your card issuer — including "goods not as described" or a charge you did not authorize. This sits outside any store’s refund policy.
• For purchases made by a child under 13, the Children’s Online Privacy Protection Act (COPPA) plus card-issuer unauthorized-transaction rules are your strongest path: request a reversal of the unauthorized charge and, for persistent in-game spending, pursue a refund through the platform’s parental-refund process.

How this interacts with platform policy

U.S. store refund windows (Steam/Xbox 14-day/2-hour, etc.) are policies, not laws. When a policy denial is wrong — a faulty game, a misdescription, or an unauthorized/minor charge — the FCBA chargeback right and your state AG’s UDAP statute sit on top of the policy. Exhaust the platform’s appeal first (chargebacks can restrict accounts), then use the federal dispute window or file a state complaint. See your state page for the AG office, UDAP citation, and small-claims limit.

Start with the store’s policy

Your first move is still the platform’s own refund flow. Pick your store to see the exact window and non-refundable cases.