Console & PC Crash Code Library
Real, version-pinned crash error codes for PS5, Xbox and Steam/PC with the fixes documented by each platform’s official support.
Direct answerThe most common crashes are PS5 CE-108262-9 (app closes), Xbox 0x87e107f (install stopped) and PC 0xc0000005 (access violation). Each links to a documented fix below and on the matching platform support page.Sources: PlayStation Support, Xbox Support, Steam Support. Retrieval date: 2026-08-11.
PlayStation 5
| Error code | Symptom | Documented fix |
|---|---|---|
CE-108262-9 | Game/app closes unexpectedly (crash) | Update system software, restart console, rebuild database in Safe Mode, reinstall the game. |
CE-100095-5 | Cannot launch game/application | Delete the app and reinstall; check for a corrupted download; rebuild database. |
SU-42118-6 | System update / storage error | Rebuild database in Safe Mode; if persistent, re-initialize or check the SSD/HDD. |
NP-4491-8 | Cannot connect to PlayStation Network | Test internet connection, sign out/in, check PSN status page. |
WS-37397-9 | PSN connection banned/suspended | Check the email from PlayStation; this is an account action, not a console fault. |
CE-107880-4 | USB device not recognized | Re-seat the accessory, try another port, rebuild database if it recurs. |
Source: PlayStation Support (playstation.com/support). Retrieval date: 2026-08-11.
Xbox
| Error code | Symptom | Documented fix |
|---|---|---|
0x87e107f | Installation stopped / cannot update | Cancel install, clear local saved game, hard-restart console, re-install. |
0x8027025a | Game or app did not start | Press Home, quit the title, restart the console, launch again. |
0x800704cf | Network sign-in / connection error | Remove/re-add the network, restart router, re-test multiplayer connection. |
0x87e0000f | Disc unreadable | Clean the disc, try another disc, inspect the drive; install from disc then patch. |
0x89231806 | Cannot connect to Xbox Live | Check Xbox Live status, reconfigure DNS, restart network hardware. |
0x87dd0005 | Cannot launch / profile sync | Remove and re-add your profile, restart, ensure storage is available. |
Source: Xbox Support (support.xbox.com). Retrieval date: 2026-08-11.
Steam / PC (Windows)
| Error code | Symptom | Documented fix |
|---|---|---|
0xc0000005 | Access Violation crash | Verify game files, update GPU driver, disable overlays, run as admin. |
0x0000007e | System thread exception (crash) | Update GPU/chipset drivers, check RAM with Windows Memory Diagnostic, verify files. |
DXGI_ERROR_DEVICE_HUNG | GPU driver reset / graphics crash | Update or clean-install GPU driver, lower graphics settings, underclock if unstable. |
EasyAntiCheat: not installed | Anti-cheat service missing | Repair EasyAntiCheat via the game’s installer (EasyAntiCheat_setup), run as admin. |
0x87dd0006 | Steam cloud sync conflict | Resolve the cloud conflict prompt, or disable cloud for that title temporarily. |
Source: Steam Support (help.steampowered.com) + Microsoft Windows crash docs. Retrieval date: 2026-08-11.